David Lines
Katherine,NT
Summary
Over 30 years of experience in the health industry with a focus on Aboriginal health in community-controlled sectors. Demonstrated leadership at Katherine West Health Board, successfully developing cultural safety initiatives and community engagement programs that enhance client outcomes. Strong advocate for community well-being, fostering robust client relationships in the Katherine region. Committed to team collaboration and staff development, leading to significant performance improvements.
Overview
19
19
years of professional experience
Work History
Director Community Engagement
Katherine West Health Board Aboriginal Corporation
Katherine, NT
06.2006 - 06.2024
- Served as a public spokesperson at industry events or conferences.
- Coordinated resources across departments to maximize productivity levels.
- Prepared presentations for board meetings summarizing key developments within the company.
- Facilitated collaboration between teams by encouraging open communication channels.
- Collaborated with senior leadership to set long-term objectives for the company.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Assessed employee performance against established benchmarks or targets.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Represented the organization at industry events, conferences, and public meetings.
- Enhanced customer satisfaction through the development of service improvement initiatives.
- Managed crisis situations to minimize impact on operations and reputation.
- Formed and sustained strategic relationships with clients.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Coordinator Step Down Unit
Rocky Ridge Nursing Home
Katherine, NT
06.2005 - 06.2006
- Facilitated communication between different departments in order to resolve issues quickly.
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
Education
Introduction To Corporate Governance Workshop
Office of The Registrar of Indigenous Corporations
Darwin, NT10-2016
Diploma of Quality Auditing
Exemplar Global Auditor Training Centre
Darwin, NT03-2016
Diploma of Management
BCA National Training Group
Sydney, NSW03-2015
Certificate II in Business Management
Charles Darwin University
Darwin, NT05-2004
Certificate III in Aboriginal Health Work
Danila Dilba Health Service
Darwin, NT04-2003
Certificate IV in Aboriginal Health Work
Danilba Dilba Health Service
Darwin, NT04-2003
Skills
- Cultural orientation development
- Community consultation and public speaking
- Staff training and development
- Performance management
- Team collaboration
- Operations oversight
- Risk assessment
- Issue resolution
- Conflict management
Timeline
Director Community Engagement
Katherine West Health Board Aboriginal Corporation
06.2006 - 06.2024
Coordinator Step Down Unit
Rocky Ridge Nursing Home
06.2005 - 06.2006
Introduction To Corporate Governance Workshop
Office of The Registrar of Indigenous Corporations
Diploma of Quality Auditing
Exemplar Global Auditor Training Centre
Diploma of Management
BCA National Training Group
Certificate II in Business Management
Charles Darwin University
Certificate III in Aboriginal Health Work
Danila Dilba Health Service
Certificate IV in Aboriginal Health Work
Danilba Dilba Health Service
Similar Profiles
Christine TchoogaChristine Tchooga
Administrative Officer at Katherine West Health BoardAdministrative Officer at Katherine West Health Board
Rixon WattsRixon Watts
Recruitment Coordinator at Sunrise Health Service Aboriginal CorporationRecruitment Coordinator at Sunrise Health Service Aboriginal Corporation
Annalie PrinslooAnnalie Prinsloo
Visiting Services Co-coordinator/RAN at Mala'la Health Service Aboriginal CorporationVisiting Services Co-coordinator/RAN at Mala'la Health Service Aboriginal Corporation
Helen BrazelHelen Brazel
Administration Officer at Katherine Police StationAdministration Officer at Katherine Police Station
Nishu ShresthaNishu Shrestha
Sales Assistant at SalvosSales Assistant at Salvos