David Livingstone
Sales Manager
Sydney,NSW
Summary
Dynamic Sales Manager with a proven track record, excelling in relationship building and client management. Achieved consistent sales growth through strategic planning and effective team training. Expertise in market research and performance management, driving customer loyalty and exceeding sales targets while fostering a high-performing sales culture.
Overview
18
18
years of professional experience
Work History
Sales Manager
OWS International
01.2025 - Current
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Sales Manager
Muses Ceramics Australia
02.2023 - 01.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Sales Manager
Projectile
02.2021 - 02.2023
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Conducted comprehensive market research to identify new opportunities and trends.
- Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
- Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
Sales Manager
Arrow Australia Bathroom and Ceramics
01.2020 - 02.2021
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
- Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
- Communicated product quality and market comparisons by creating sales presentations.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
General Manager
Beautiful Tiles
02.2012 - 01.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
Logistics Manager
Platinum Communications
01.2007 - 12.2011
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Streamlined logistics processes by implementing efficient inventory management systems.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Reduced warehouse storage costs with effective space utilization strategies.
- Optimized warehouse layout for increased efficiency in inventory management, leading to smoother operational flow.
Education
Advanced Diploma - Acting
Australian Academy Of Dramatic Arts
Surry Hills, NSWHigh School Diploma -
De La Salle College
Bankstown, NSWTimber And Merchandising Management - Retail Management Through Hardwarehouse
Tems Training
Sydney, NSWSenior First Aid Certificate - First Aid
St Johns Training
Sydney, NSWNo Degree - OHS Risk Assessment Certificate
People Safe Australia
Sydney, NSWSkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Sales expertise
- Client relationship management
- Direct sales
- Sales processes
- New business development
- Performance management
- KPI tracking
- Market research
Work Type
Full TimeWork Location
On-SiteRemoteHybridTimeline
Sales Manager
OWS International
01.2025 - Current
Sales Manager
Muses Ceramics Australia
02.2023 - 01.2025
Sales Manager
Projectile
02.2021 - 02.2023
Sales Manager
Arrow Australia Bathroom and Ceramics
01.2020 - 02.2021
General Manager
Beautiful Tiles
02.2012 - 01.2020
Logistics Manager
Platinum Communications
01.2007 - 12.2011
Advanced Diploma - Acting
Australian Academy Of Dramatic Arts
High School Diploma -
De La Salle College
Timber And Merchandising Management - Retail Management Through Hardwarehouse
Tems Training
Senior First Aid Certificate - First Aid
St Johns Training
No Degree - OHS Risk Assessment Certificate
People Safe Australia
Similar Profiles
Mies MonroyMies Monroy
Workstation Technician at OWSWorkstation Technician at OWS
DAVID J. CLAREDAVID J. CLARE
Project Manager/Superintendent at OWS ServicesProject Manager/Superintendent at OWS Services
Shena CoonsShena Coons
Sales Administrator at OWS Foods, LLC.Sales Administrator at OWS Foods, LLC.
Cindy Annette Nicoline JennekeCindy Annette Nicoline Jenneke
Teacher at Seventh-Day Adventist Schools (Greater Sydney) LtdTeacher at Seventh-Day Adventist Schools (Greater Sydney) Ltd
Sreyneang NySreyneang Ny
Financial Services Officer at Ministry of Social DevelopmentFinancial Services Officer at Ministry of Social Development