Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

David Lovci

Maribyrnong,VIC

Summary

Fearlessly engaging with professionals from MDs and CFOs to GMs and accounts payable, I possess an innate passion for debt collection honed over countless interactions spanning many years. Through my extensive experience in the Australian workplace, I have cultivated a strong aptitude for managing receivables.

Overview

23
23
years of professional experience

Work History

Credit Officer

Cedar Hospitality
02.2024 - Current
  • Build and retain customers by friendly and direct phone queries
  • Follow up and analyze all aged debt collected
  • Payments raise credit note or reallocation to my credit manager
  • I am collecting close to $75k plus in 90-plus-day-old debt
  • KPI: fifty phone calls daily.

Credit Controller

Work History Australia
05.2022 - 10.2023

Equans Electrical and Communications

Accounts was moved to Hallam I was made redundant for a 2-hour commute from my home

  • Daily banking
  • Daily reconciliations of accounts
  • Follow up on the top 30 debtors over terms to ETA of payment dates for the same with 90 days: clients follow up to see if there are issues and liaise with PM to seek out if the job is completed
  • Follow with retentions after the defects and liability period are over
  • Retention collection on defects and liable period
  • 2000-line items and 263 active customers
  • Ability to reconcile client payments to ensure payment accuracy
  • Achievement: Lead Debtors Meeting for upper-level executives and pm Australia-wide via teams
  • Reduce overdue debt by closely monitoring customer accounts and taking prompt action on outstanding payments.
  • Assisted in the new company statement design
  • Developed templates for collection emails and demands
  • Excellent on the phone in negotiating settlements of payment
  • I collected over $200k in uncollected debt
  • Develop all letters to clients.
  • Increased collection rates through proactive account management and regular follow-ups with clients.
  • Supported sales teams by providing accurate credit information for new and existing customers.

Credit Officer

ARA Fire Protection Services
06.2019 - 03.2022

A decision was made to relocate Vic receivables to Sydney, NSW. ( Redundancy)

  • Dealing with fire and electrical commercial accounts and retentions
  • Recovery letters range from friendly reminders to demands and involve inbound and outbound calls
  • Advance reconciliation of accounts and working through allocation
  • Ability to forecast cash flow and consistently stay on top of the weekly dollar amount.
  • Achievements: working with the Billings contract department, we dropped the DSO from 52 to 34 days
  • Legal matters and applications Recovered over $120,000 of bad debt without added expense to ARA

Accounts Receivable Clerk

ABC Photosigns Pty Ltd
04.2016 - 01.2019
  • 4.5 million ledgers 1800 active accounts for real estate agents: setting up a dunning letter system
  • 90 plus days from 22 percent down to 7 percent
  • Analyzing risk in accounts for senior management
  • Achievements: revamped with our solicitors; our credit application
  • I recovered $150k in potential write-off with liaising with solicitors in court cases.

Business Risk Analyst/ Contract

Credit Analysis Team
01.2016 - 02.2016
  • Set up new credit account applications
  • Enter accounts into share point for tractability for all internal stakeholders
  • Verified all the correct information via ASIC websites, analyzed potential credit risk by Veda and implemented a point system
  • I attached all information to a cover sheet for management approval before entering SAP
  • Liaise with customers either by phone or email to resolve a wide variety of daily issues, i.e
  • Further information required, and a bank guarantee needed
  • Achievement: I developed with Mark Bozinovic, a colleague, a macro to speed up data entry for a new account; it took an application from 7 minutes down to 2 minutes
  • Presentation to senior Finance Management to demonstrate the effectiveness of the macro implementation into the workflow.

Finance Officer/causal Tempo

Jotun Australia PTY LTD
10.2015 - 01.2016
  • Daily EFT and credit card transactions in Matrix, including checks
  • Active ledger of 1035 accounts and opening four to six new accounts every week
  • Reconciliation of accounts, whereby payments had not been allocated to the correct invoices
  • Giving customers their correct statements
  • Outbound calls and inbound queries'
  • Achievements: Reduce DSO by encouraging payment by credit card
  • Collection of over $75,000 in 360-day aging.

Account Receivable Officer

St. Vincent's Private Hospital
10.2014 - 07.2015
  • Handle all Private practice accounts Fitzroy, Mercy and Vimy Campuses
  • Summarized receivables by maintaining invoice accounts, coordinating monthly transfers to the accounts receivable account, verifying totals, and preparing reports.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Summarized receivables by maintaining invoice accounts, coordinating monthly transfers to the accounts receivable account, verifying totals, and preparing reports.
  • Daily receipt of Echo and CTG claims through Easy Claim
  • Follow-up of outstanding invoices through the Medicare program, TAC, Work cover, and DVA to ensure prompt payment of accounts
  • Well versed in the hospital computer system, IBA
  • I am cross-trained in other areas so that I can take on additional responsibilities while other employees are away on leave
  • Outbound collection calls
  • Inbound queries
  • Achievements: Reduced PP accounts in 90+ days from 14k maintaining and 60 days to 90 days in great percentages.

Credit Officer/Finance

Tonnex International Pty. Ltd
05.2008 - 09.2014

Collections Coordinator

Royal Melbourne Hospital
10.2006 - 05.2008

Credit Controller

Melbourne Private Hospital
09.2002 - 10.2006

Credit Controller

MayneHealth
03.2001 - 09.2002

Education

Bachelor of Arts - Communication Studies

University of Nevada Las Vegas
Las Vegas, NV
06.1995

Skills

  • Credit analysis
  • Data Entry: Receipts banking and allocations
  • Excel immediate skills, but actively looking to improve my skills, Vlookups, pivot tables, and macros reporting
  • Process Mapping
  • Accounts Payable
  • Tools and Technology all ERP systems are my interest to me I improve skills by taking classes off the internet
  • Share point
  • Great Plains
  • M360
  • MYOB
  • SAP
  • Customer Relations
  • Documentation Management
  • Collateral risk
  • Creditworthiness Determination
  • Risk Assessment
  • Credit Scoring

References

  • Adrian Hewerdine, 0404 387 260

Former G.M. at Equans Electrical and Communications

  • Rob Pantazis, 0425 371 266

Prior Executive G.M. at ARA Fire 

  • Grant Muir, 0400 006 619

M.D. Commercial Fire 


Timeline

Credit Officer

Cedar Hospitality
02.2024 - Current

Credit Controller

Work History Australia
05.2022 - 10.2023

Credit Officer

ARA Fire Protection Services
06.2019 - 03.2022

Accounts Receivable Clerk

ABC Photosigns Pty Ltd
04.2016 - 01.2019

Business Risk Analyst/ Contract

Credit Analysis Team
01.2016 - 02.2016

Finance Officer/causal Tempo

Jotun Australia PTY LTD
10.2015 - 01.2016

Account Receivable Officer

St. Vincent's Private Hospital
10.2014 - 07.2015

Credit Officer/Finance

Tonnex International Pty. Ltd
05.2008 - 09.2014

Collections Coordinator

Royal Melbourne Hospital
10.2006 - 05.2008

Credit Controller

Melbourne Private Hospital
09.2002 - 10.2006

Credit Controller

MayneHealth
03.2001 - 09.2002

Bachelor of Arts - Communication Studies

University of Nevada Las Vegas
David Lovci