Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hi, I’m

David Macfarlane

Sydney,NSW
David Macfarlane

Summary

Adept at enhancing security and safety measures, my tenure at KSS Security showcased my ability to swiftly respond to emergencies and coordinate with law enforcement, reducing incident rates by over 30%. Skilled in CCTV monitoring and demonstrating exceptional teamwork, I excel in high-pressure environments, ensuring comprehensive site security and client satisfaction.

Overview

13
years of professional experience
4
Certification

Work History

KSS Security

Unarmed Security Officer
03.2012 - Current

Job overview

  • Responded quickly to incidents and assessed active situations for security concerns.
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Patrolled parking lots and garages to determine security of vehicles and property.
  • Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Improved response time to incidents through effective communication with team members and use of security equipment.
  • Safeguarded sensitive information by adhering strictly to company policies regarding confidentiality and document handling procedures.
  • Enhanced safety by conducting thorough and regular patrols of the premises.
  • Supported emergency response efforts by collaborating with local law enforcement agencies during critical situations.
  • Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
  • Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
  • Collaborated closely with other departments within the organization to ensure seamless implementation of security initiatives across various functions.
  • Conducted comprehensive security assessments to identify potential vulnerabilities and recommend improvements.
  • Directed guests around building and answered accessibility questions.
  • Facilitated swift resolution of conflicts between individuals on-site using strong interpersonal skills and conflict-resolution techniques.
  • Conducted safety checks, inventory checks and security assessments to apply protective measures.
  • Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Completed full building and grounds patrols every night to spot and investigate concerns.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Patrolled commercial property and associated parking garage.
  • Maintained proper functioning of security equipment by performing regular checks and reporting issues promptly for repair or replacement.
  • Managed crowd control at large-scale events, effectively preventing any security breaches or incidents while maintaining a positive atmosphere for attendees.
  • Proactively participated in ongoing training sessions to remain current on industry best practices for effective security management.
  • Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
  • Ensured secure access to facilities by verifying identification and implementing visitor protocols.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Maintained detailed reports of daily activities, incidents, and irregularities for management review.
  • Demonstrated sound judgment in identifying potential risks, taking appropriate action to prevent incidents from escalating.
  • Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Examined doors, windows and gates to verify security.
  • Issued access cards to authorized personnel to monitor access points.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Wrote detailed reports of all security breaches and investigations.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
  • Completed detailed incident reports to provide accurate documentation of security events for future reference.
  • Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
  • Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
  • Developed strong relationships with fellow team members as well as other departments within the organization resulting in better coordination during emergencies.
  • Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
  • Maintained visitor logs for accurate record-keeping and improved site access control.
  • Collaborated with local law enforcement agencies for coordinated response efforts in critical incidents.
  • Responded to emergency situations with timely decision-making and efficient action, ensuring the safety of all involved.
  • Managed crowd control during special events, ensuring guests'' safety while minimizing disruptions.
  • Implemented access control procedures to prevent unauthorized entry into restricted areas of the facility.
  • Assisted in the training of new security personnel, sharing knowledge and expertise to ensure a skilled workforce.
  • Ensured proper functioning of security equipment through routine checks, contributing to optimal surveillance coverage and intrusion detection capabilities.
  • Demonstrated attention-to-detail in reporting any suspicious activities or persons observed during shift hours.
  • Reduced incidents of theft and vandalism by implementing effective security measures and strategies.
  • Conducted security screenings at entry points to prevent unauthorized access, maintaining secure environment.
  • Managed access control systems to ensure only authorized individuals entered sensitive areas, strengthening internal security measures.
  • Participated in ongoing security training to stay updated on best practices and emerging threats, improving personal and team effectiveness.
  • Advised management on security improvements based on observed incidents and trends, leading to enhanced safety measures.
  • Coordinated with management to develop and implement security policies and procedures, leading to more robust security framework.
  • Ensured safety and security of premises by conducting regular patrols, leading to significant reduction in security incidents.
  • Enforced property rules and regulations, contributing to more orderly environment.
  • Responded to emergencies and provided necessary assistance, ensuring timely and effective resolution of incidents.
  • Maintained detailed logs of all security-related incidents, which helped in improving security protocols.
  • Trained new security personnel on security protocols and procedures, leading to more competent security team.
  • Monitored surveillance equipment to detect any suspicious activities, contributing to safer environment for employees and visitors.
  • Addressed and resolved conflicts among visitors or employees, maintaining peaceful atmosphere.
  • Investigated reports of suspicious activities and took appropriate action, reducing potential threats to safety.
  • Collaborated with law enforcement and emergency responders during critical situations, enhancing overall response strategy.
  • Collaborated with other security team members to share information and strategies, fostering cohesive and effective security operation.
  • Assisted guests and employees with directions and information, improving their overall experience on premises.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Completed full building and grounds patrols every night to spot and investigate concerns.
  • Completed full building and grounds patrols every night to spot and investigate concerns.

Education

Ryde School Of Horticulture
Ryde, NSW

Graduate Diploma from Horticulture Science

Mitchell College
Bathurst

Associate of Arts from English Language And Literature
12-1987

University Overview

  • Coursework: Train The Trainer Certificate 4 Employers Federation
  • Coursework: Microsoft Network Management
  • Coursework: Apple Network Administration
  • Coursework: Horticulture Diploma Certificate
  • Coursework: [Course Title]

Skills

  • Report Writing
  • Incident Reporting
  • Property Patrol
  • Crime Prevention
  • Traffic Control
  • Security Equipment Operation
  • Situational Awareness
  • Patrol techniques
  • Emergency Response Coordination
  • Perimeter security
  • Facility Security
  • Perimeter Patrol
  • Building Security
  • Crowd Control
  • Fire prevention
  • Access Control Management
  • Vigilant Surveillance
  • Emergency Response
  • Alarm monitoring
  • Parking enforcement
  • Public safety protocols
  • CCTV Monitoring
  • Alarm investigation
  • Premises patrol
  • Security inspection
  • Employee assistance
  • Entrance monitoring
  • Entrance control
  • Building patrol
  • Alarm system monitoring
  • Team Player
  • Adaptable and Flexible
  • Keen observer
  • Honest and Dependable
  • Reliable and Responsible
  • Customer Service
  • CPR Certified
  • Access systems and patrol
  • Attentive and Observant
  • First Aid Training
  • Detailed Activity Logs
  • Punctuality
  • Cooperative Attitude
  • Active Listening
  • Ground Patrol
  • Risk Assessment
  • Theft Prevention
  • Patrolling
  • De-Escalation Techniques
  • Professional Demeanor
  • Visitor screening
  • Security operations experience
  • Security Needs Assessment
  • Employee and Visitor Screening
  • Security procedures knowledge
  • Coaching and Mentoring
  • Surveillance
  • Physical Stamina
  • Access point monitoring
  • First Aid Certified
  • Superb surveillance skills
  • Legible report writing
  • Security Regulation Enforcement
  • Security camera monitoring
  • Intrusion Detection
  • Teamwork and Collaboration

Accomplishments

  • Collaborated with team of 6 in the development of assorted construction sites.
  • Collaborated with team of 4 in the development of Carpark Entry Control.
  • Documented and resolved many issues which led to positive outcomes.

Certification

  • Security Officer Training Certification
  • NSW Driver's License, Car, Boat, Motorcycle.
  • First Aid Certification
  • RSA Certification

Timeline

Unarmed Security Officer

KSS Security
03.2012 - Current

Ryde School Of Horticulture

Graduate Diploma from Horticulture Science

Mitchell College

Associate of Arts from English Language And Literature

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David Macfarlane