An excellent transport and logistic enthusiast with advanced and diverse background in mathematics and computer science, a good communicator with proven interpersonal skills.
Knowledgeable with proven background in transport management, bringing valuable experience in overseeing logistics and ensuring timely deliveries. Known for fostering collaborative team environment and consistently achieving operational goals. Reliable and adaptable, with key skills in route planning and fleet management, ensuring smooth and efficient transport operations.
Overview
7
7
years of professional experience
Work History
Transport Supervisor
DHL ARDAGH
Daventry, United Kingdom
05.2023 - 09.2024
Transport planning and scheduling
Systemic recording and debriefing of drivers in Transport Management systems
Ensuring drivers are issued with all relevant Paperwork, and equipment to perform their duties
Effectively communicate all delays and issues to relevant departments and individuals
Responsible for the execution of transport plans ensuring transport and network SLA's/KPI's are achieved
Responsible for ensuring the wellbeing, performance, and motivation of their team through regular performance dialogues, scheduled 1-2-1's as well as ad-hoc communication and engagement
Responsible for driver and fleet legal compliance during shift in accordance with DHL Asset Management Centre of Excellence standards
Ensuring and sampling pre-shift checks (yard checks) and the defect process
Ensuring fleet management (OPS) processes are adhered to
Accident and breakdown management via DHL standard operating procedures
Ensuring transport revenue is up to date and ensuring the company is profitable on all transport runs
Handling returns to work for all drivers returning to work after a period of absence
Handling investigations and disciplinary processes
Warehouse Administration Clerk
Argos Wincanton
Kettering, United Kingdom
02.2022 - 04.2023
Handled diverse customer queries, providing accurate store, product, and service information
Maintained excellent client satisfaction by providing professional, courteous customer service
Issued receipts for customer purchases and gifts, advising on in-store return and exchange policies
Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service
Processed sales, exchange, and refund transactions efficiently to reduce customer waiting times
Receiving, issuing, and dispatching stock
Handling communication between freight companies and warehouse customers
Data entry and inventory of all stock
Processing receipts, taking records, and documenting the details of all orders
To help work in culture of continuous improvement to drive best-in class and operational excellence
Exceeded targets for items picked by performing thorough checks to maintain excellent quality assurance
Accurately collected goods from various warehouse locations, working with precision and care to minimize order errors
Accurately and efficiently picked and dispatched products, exceeding time and accuracy targets
To escalate appropriate issues in line with agreed procedure to managers
To work as trained and in accordance with company procedure regarding all tasks undertaken within role
To carry out duties using the relevant safe system of work to avoid any stock damage/re-work
To ensure all duties are conducted in line with any specific customers' requirements/ process contractual requirements are met and exceeded where possible
To welcome new starters to the site and help support them where appropriate in their work
System Administrator
Silentrav Enterprise
Nyeri, Kenya
01.2018 - 01.2022
Maintaining comprehensive company records of ICT infrastructure
Performing regular maintenance, troubleshooting, system restores and system back up whenever necessary
Scheduling, planning, implementing and testing of new computer and database systems
Managing team of users, overseeing hiring training and professional growth of workers
System administration tasked with ensuring all users have access to the necessary system needed to perform their duties
Directly involved in all computer accessories purchase with the organization
Software installation within the organization
Performing regular maintenance
Troubleshooting remotely via any desk/quick assist virtual machine and phone calls
Effectively managed incoming and outgoing mail to maximize office efficiency
Coordinated meetings and arranged conferences, clearly communicating relevant information to all attendees
Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs
Performing system restores and system back up
Ensuring all users have internet connectivity and access to organization accounts
Ensuring printers and scanners are operational before the start of daily office routine
Ensuring any system support roles needed urgently are sorted out within the shortest time possible
Education
Bachelor of Science - Mathematics and Computer Science
Jomo Kenyatta University of Agriculture And Technology
05.2017
Skills
Data entry
Transport planning and scheduling
Global Freight Forwarding
Shift planning
Safety compliance
Inventory control
Fleet management
Dispatch operations
Languages
English
Swahili
Timeline
Transport Supervisor
DHL ARDAGH
05.2023 - 09.2024
Warehouse Administration Clerk
Argos Wincanton
02.2022 - 04.2023
System Administrator
Silentrav Enterprise
01.2018 - 01.2022
Bachelor of Science - Mathematics and Computer Science
Jomo Kenyatta University of Agriculture And Technology