David Mare
Goulburn,NSW
Summary
Im an honest person that works hard and I make sure I do my best to promote my company's name and brand. I love to work with people as I see that as one of my best skills, I have a personality that people can relate to as friendly and honest. I despise fighting and sort out any conflict as soon as possible. I strive to reach my goals and have a proven track record in enhancing customer satisfaction and expanding client base, notably at East Auto Radiators. Skilled in customer relationship building and problem-solving, I consistently exceeded sales quotas through strategic planning and effective communication. Managed Tech Pro Signage and Print, significantly boosting brand awareness and customer loyalty through innovative marketing strategies and strong leadership.
Overview
21
21
years of professional experience
Work History
Sales Representitive
East Auto Radiators
03.2022 - 05.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Constantly followed up on all outstanding work in progress, orders and RTQ's
Owner
Tech Pro Signage and Print
01.2012 - 10.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Researched target market to discover customer needs and analyze competitor trends.
Administrative Officer
City of Tshwane Metropolitan Municipality
02.2008 - 03.2011
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Made sure the clock in sheet was completed with clock in and clock out times.
- Handled all complaints from public. To ensure any request or complaint is sorted out as soon as possible.
- Data capturing and filing.
- Ordering of stock used in the depot.
- Made sure all leave form were filled in correctly and handed in, in time.
- Drew up weekly statistics to ensure all outstanding work is completed.
Delivery Courier
Murcury Courier Services
04.2006 - 01.2008
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
Technician
Ultimate Optical
03.2003 - 09.2005
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Sanding and polishing plastic lenses for sunglasses and reading glasses on specialized machines.
- Ensured a clean and safe working environment.
Education
High School Diploma -
Hoërskool Generaal Hertzog
Witbank, South Africa12.2022
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Hard Working
- Punctual
- Problem Solving
- Goal Orientated
Fishing, Golf, Online Gaming, Action Cricket, Cricket, Cycling
I love to be outdoors when the weather allows it. I like gaming with close friends from home. Golfing on weekends. I also took a liking in indoor cricket. All this is done to relax and not at all on a competitive level.
Timeline
Sales Representitive
East Auto Radiators
03.2022 - 05.2024
Owner
Tech Pro Signage and Print
01.2012 - 10.2021
Administrative Officer
City of Tshwane Metropolitan Municipality
02.2008 - 03.2011
Delivery Courier
Murcury Courier Services
04.2006 - 01.2008
Technician
Ultimate Optical
03.2003 - 09.2005
High School Diploma -
Hoërskool Generaal Hertzog
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