David Martinez
Edithvale
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Seasoned Retail Sales Lead committed to providing high-quality service and superior guest experiences. Positive and infectious personality with excellent interpersonal and relationship-building skills.
Overview
12
12
years of professional experience
Work History
Retail Sales Lead
Trek Bicycle Springvale
04.2020 - 04.2024
- Promoted upselling opportunities by educating staff on current promotions and incentives designed to drive sales growth.
- Strengthened team performance by conducting regular training sessions on product knowledge and sales strategies.
- Utilized point-of-sale systems effectively for efficient transaction processing; trained new hires on proper usage ensuring quick adaptation.
- Developed strong relationships with vendors for improved negotiation terms on pricing or shipping options which positively impacted profit margins.
- Increased sales by implementing effective merchandising techniques and maintaining visually appealing displays.
Creative Director
Bionico Cycling Apparel
06.2019 - Current
- Managed campaigns with specific focuses in order to meet customer needs and creative visions.
- Managed multiple projects simultaneously, ensuring timely completion and seamless execution.
- Developed strategic communication and marketing plans.
- Directed photo shoots for print and digital media, reviewing each element against client standards and expectations.
- Implemented strategies for promoting campaigns on social media.
Air Conditioning Technician
Southern States Thermo King Pty
02.2012 - 03.2020
- Performed preventative maintenance tasks on HVAC systems, identifying potential issues before they escalated into more significant problems.
- Increased customer retention by providing exceptional follow-up services, ensuring optimal functionality of installed systems.
Education
Bachelor of Arts - Graphic Design
Universidad Pontificia Bolivariana
Medellin Colombia01.2009
Skills
- Creative team leadership
- Strategic Thinking
- Concept Development
- Visual storytelling
- Deadline-oriented
- Content Strategy
- Design leadership
- Project Management
- Design understanding
- Vendor negotiation
- 2D design
Cyclist at State Competitive Level
Carneagie Cycling Club Member
Participant of the Gravel and Victorian Road Series
Seasonal Club Level Summer Criterium Series (VIC)
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Retail Sales Lead
Trek Bicycle Springvale
04.2020 - 04.2024
Creative Director
Bionico Cycling Apparel
06.2019 - Current
Air Conditioning Technician
Southern States Thermo King Pty
02.2012 - 03.2020
Bachelor of Arts - Graphic Design
Universidad Pontificia Bolivariana
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