David McLean

• A visionary and transformational leader who offers 15+ years’ background in business performance management and leadership roles, with breadth and depth of experience across high-level financial, people and culture, strategic planning, business development, marketing and operational functions. Proven capability to inspire confidence and create a climate in which multidisciplinary teams are driven to do their best. Capable of moving deftly from vision to execution, perceiving emerging opportunities, building goal-oriented strategies, mobilising the workforce, and stewarding financial assets to operationalise the vision for maximum impact. A genuine passion for business strategy.

A successful marketing leader with proven accomplishments in driving growth and increasing profits. An articulate and driven leader with high energy and an engaging personality. A hardworking team builder is motivational in maximising personnel performance and surpassing business objectives.

Results-driven Brand Manager develops and implements successful marketing plans and brand strategies. Utilizes customer insights to develop creative strategies that drive customer loyalty and brand recognition.

• Business & Commercial Acumen: Able to leverage a well-informed point of view to identify new business opportunities and shape innovative yet pragmatic business plans that drive tangible market impact. Financially astute, with a track record of achieving budgeted performance targets by offering invaluable recommendations required to adjust budgets or make critical changes to revenue forecasts, subsequently re-aligning resource allocation. Well-versed in defining and implementing holistic commercial strategies aimed at breaking through stiff competition for mindshare to ultimately improve revenue.
• Performance Leadership: Respected as a motivational, lead-by-example leader who can set and manage expectations by establishing clear roles and responsibilities, as well as defining concrete goals and deliverables. Expert in harnessing the power of people to motivate, build resilience and drive positive change. Demonstrable success in developing strong workplace cultures that embrace change, continuous learning, compliance and personal/professional development.
• Change Leadership: Out-of-the-box thinker with a strong commitment to innovation, value creation and performance improvement. Highly capable of initiating critical changes, streamlining processes, and leading transformations, such as workforce transitions, organisational restructuring, team consolidation and adoption of digital technologies. Can seamlessly navigate teams through periods of uncertainty, flexibly adapting to changes without compromising personal and organisational leadership values.
• Operational Leadership & Service Excellence: A rich history of uplifting customer experience by crafting the overall customer service vision and unique selling propositions (USPs), establishing critical metrics, and aligning human resources with the refreshed culture through training. Capable of driving operational excellence through deep dives on operating procedures, identification of gaps and inefficiencies, and execution of robust quality management framework.
• Partnership Development: An adept negotiator of deals and builder of strategic alliances. Well-versed in creating and capitalising on partnerships to significantly increase company footprint and generate sustainable business results.

• Pace setting month-on-month growth + 300% increase in operational capacity
• Onboarding of 15 key strategic accounts
• 1.9M EBITA (65% increase vs FY18)
• 24% revenue growth in a declining market (YTD17)
• 44% to forecasted budget (FY16)
• 26% YTD growth of national account (from negative)
• 19% market share improvement–QLD
• 130 new customers (from zero) w/ 49 business agreements signed + closed in 6 months (FY16)