David Nguyen
CANLEY HEIGHTS,NSW
Summary
I am a skilled professional with a robust background in security, information communication technology, and network-supported camera installations, delivering practical solutions in high-stakes and technical environments. Excels in troubleshooting complex issues, from configuring small networks for home surveillance systems to ensuring seamless IT transitions during infrastructure upgrades. Combines hands-on experience as a Security Guard and Loss Prevention Officer with current expertise at a cable security company, installing cameras and optimising connectivity. Strengths include sharp problem-solving, technical adaptability, and a collaborative approach, underpinned by a Certificate III in ICT and a proactive commitment to operational progression.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Information Security Technician, Expert Security
Lloyd Gibbon
Alexandria , Nsw
02.2024 - Current
- Tested and evaluated network systems to eliminate problems and make improvements.
- Troubleshot problems related to network infrastructure and performance.
- Provided technical support for customers regarding their cabling needs.
- Collaborated with IT personnel to ensure compatibility between hardware components within an integrated system.
- Upgraded existing systems with the latest technology and software updates.
- Trained customers on equipment use, setup procedures and troubleshooting strategies.
- Pulled wire through conduits and connected it to various outlets throughout buildings.
- Developed plans for routing cables through walls, ceilings and floors for both new construction projects and renovations.
- Installed, terminated and tested Cat5e and Cat6 cables in accordance with industry standards.
Security Guard
Extreme Security
Multiple Sites, NSW CBD
08.2022 - 06.2024
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Loss Prevention Officer
Westfield Security (Glad Group)
NSW CBD, NSW
07.2021 - 11.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to emergency situations to assess and resolve issues.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices for example Email.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Wrote detailed reports of all security breaches and investigations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Frequently had to resolve client/residence issue due to lawyer firms, brokers and other stake holders had resided in attached building
Factory Worker
toll
Alspec PI, Easteern Creek
11.2018 - 01.2021
- Trained new employees on proper use of scanners, automated pallet wrappers and runner equipment to prevent accidents.
- Built and packaged products to comply with multiple work orders and deadlines.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Maintained safe and organized work stations and properly stored tools in correct areas.
- Maintained operating equipment and machinery by performing repairs and calibrations.
- Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
- Trained new employees on proper use of PPE, equipment to prevent accidents.
Education
Certificate - AWS Certification
Tafe
Liverpool09.2023
Certificate - Information Technology
Tafe
Miller06.2023
Security Cert II
Secta
Grandville06.2021
Certificate 4 in Personal Training - Personal Fitness
Australian Institute of Fitness
Parramatta05.2021
Certificate 3 in Personal Training - Personal Fitness
Australian Institute Of Fitness
Parramatta03.2021
First Aid
Australian Institute of Fitness
Parramatta 02.2021
Security II
Secta
Granville, NSW01-2020
Skills
- Safely handling chemicals
- Handling machinery
- Equipment assembly
- Computer skills
- First Aid/CPR
- Team building
- Documentation ability
- Frequent use of Microsoft Excel, word, office 365, teams, outlook and OneNote
- Customer Satisfaction and consistence customer interaction
- CCTV Monitoring
- Security Operations
- Reporting Skills
- Document Preparation
- Emergency Response
- Crime Prevention
Accomplishments
- Improved delivery of a group training classes by share clients to my other PTs to space everyone out, realizing overall increase in customer satisfaction and cost efficiency.
- Recognized as Employee of the 2020 in warehousing for outstanding performance and team contributions.
- Regularly requested security because client and customer always happy with the result when i have fixed an issue being had at every scenario.
Additional Information
Licenses
- Drivers license (fulls), 10 year license
- white card
- security license
- RSA
- White card
- Police check
- Working with children check
- First aid certificate
Certification
- currently obtaining Certificate III in Information Technology
- Certificate III Personal Trainer
- Certificate III Group Fitness Instructor
- Certificate in providing first aid
- Certificate in providing cardiopulmonary resuscitation
- Security certificate II
- Certificate for Asbestos Awareness
- Certificate for drug and alcohol awareness
- Certificate for Silica awareness
- Certificate for Smart Move Online Manual Handling
Languages
English
Professional
Portuguese
Limited
Spanish
Limited
Italian
Elementary
Affiliations
- Walking
- Home renovations
- Learning about Python or other programming languages
- Traveling
- Games
- Camping
References
References available upon request.
Timeline
Information Security Technician, Expert Security
Lloyd Gibbon
02.2024 - Current
Security Guard
Extreme Security
08.2022 - 06.2024
Loss Prevention Officer
Westfield Security (Glad Group)
07.2021 - 11.2022
Factory Worker
toll
11.2018 - 01.2021
Certificate - AWS Certification
Tafe
Certificate - Information Technology
Tafe
Security Cert II
Secta
Certificate 4 in Personal Training - Personal Fitness
Australian Institute of Fitness
Certificate 3 in Personal Training - Personal Fitness
Australian Institute Of Fitness
First Aid
Australian Institute of Fitness
Security II
Secta
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