David Painter
Manjimup,WA
Summary
Dynamic small business owner with a proven track record at Watertight Windows, excelling in customer relations and operations management. Successfully enhanced client satisfaction through strategic relationship building and quality assurance, leading to increased referrals. Skilled in team leadership and project management, fostering a collaborative environment that drives exceptional results.
Construction professional bringing wealth of knowledge in glazing installation and team leadership. Proven ability to oversee complex projectsensuring safety and precision in every task. Known for fostering collaborative work environment and adapting to changing project demands while employing key skills such as blueprint interpretation and conflict resolution.
Professional with experience in aluminum installation, prepared for this role. Strong ability to collaborate within team and adapt to changing needs while ensuring results. Skilled in measuring, cutting, and fitting aluminum components with precision. Reliable and focused on delivering high-quality outcomes in every project.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Owner
Watertight Windows
Western Australia
01.2000 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Glazier/Maintenance
Derby Maintenance
Broome/Derby WA
01.2021 - 11.2024
- Installed glass panes securely with additional sealing for enhanced durability.
- Prepped glass for cutting by applying oil to cutting lines, smoothing cut edges through polishing and grinding.
- Ensured accurate fit in glass cutting to meet client specifications.
- Adhered to industry regulations to improve safety standards.
- Constructed metal sashes and moldings for glass installation with aluminum or steel frames.
- Effectively addressed challenges encountered during installation and repair processes using problem-solving skills.
- Enhanced customer satisfaction through prompt installation of glass windows, doors, and mirrors.
- Repaired and installed mirrors, table tops, and mirrored wardrobe doors.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
- Identified obstacles and used independent judgment to make decisions and solve problems.
- Delivered expertise across various sectors, including commercial, residential, and automotive domains.
- Accomplished installation and fabrication of aluminum-framed entrances and storefront areas.
- Applied appropriate caulking to joints to ensure lasting outcomes.
- Accomplished demanding glazing projects swiftly, preserving high-quality benchmarks.
- Supervised work site activities to enhance safety and productivity.
- Managed multiple projects simultaneously, prioritizing tasks effectively to meet all deadlines without compromising quality.
Subcontractor Glazier/Installer
Blue Sky Aluminium
Mandurah, WA
01.2005 - 10.2010
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Delivered high level of service to all customers and effectively resolved issues.
- Worked closely with homeowners to ascertain specifics of project.
- Worked closely with general contractor on completion of punchlist tasks.
- Enhanced project efficiency by effectively managing subcontractor teams and coordinating schedules.
- Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.
- Developed strong relationships with subcontractors, fostering a collaborative work environment for successful project completion.
- Coordinated final walk-throughs of job site before signing off on completion.
- Supervised additional subcontractors and craftsmen.
- Maintained strict adherence to safety regulations, reducing workplace injuries and incidents.
- Reviewed project specifications and requirements, developing comprehensive plans for execution and delivery.
- Facilitated problem resolution among team members, addressing conflicts promptly to minimize delays in project timelines.
- Implemented quality control measures, consistently delivering high-quality results within deadlines.
- Monitored OSHA compliance standards at job site.
- Closely monitored inventory levels of tools and equipment needed on-site to reduce downtime due to shortages.
- Streamlined communication between clients and subcontractors, ensuring timely completion of projects.
- Managed on-site property inspections and worked to resolve issues.
Education
Shirley Boy's High School
Christchurch NZSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Operations management
- Team oversight
- Attention to detail
- Decision-making
- Teamwork and collaboration
- Team leadership
- Quality assurance
- Staff training/development
- Excellent work ethic
- Commercial glazing experience
- Quality control awareness
- Safety regulations compliance
- Residential glazing experience
- Safety conscious
- Window installation expertise
- Sealant application proficiency
- Residential glass installation
- Structural glass fitting
- Power tools handling
- Hand tools operation
- Commercial glass installation
- Problem-solving abilities
- Excellent communication
- Glazing installation
- Hand tool proficiency
- Fastening systems
- Sealant application
- Aluminum cutting
- Fabrication techniques
- Routine maintenance
- Diagnostics and troubleshooting
Certification
Tradesmen glazier
Aluminium installer
Aluminium fabricator
Licence
WA full Licence
Timeline
Glazier/Maintenance
Derby Maintenance
01.2021 - 11.2024
Subcontractor Glazier/Installer
Blue Sky Aluminium
01.2005 - 10.2010
Owner
Watertight Windows
01.2000 - Current
Shirley Boy's High School