Efficiently coordinated the scheduling of 312 solar system and heat pump installations.
Coordinated day-to-day installation operations, overseeing product procurement, logistics, and installer arrangements to ensure smooth and on-time installation.
Utilized Pylon and Open Solar software to design panel placement layouts, optimizing solar energy production efficiency.
Achieved 100% compliance in successfully completing Solar Victoria and STC (government solar rebate) claims, including lodging pre-approvals with electricity distributors.
Successfully negotiated an extension of the credit line from $10,000 to $50,000 with our solar equipment supplier.
Onboarded an outsourced sales team, resulting in a yearly cost-saving of $100,000.
Assisted finance teams with the preparation of sales team commissions and KPIs.
Promptly processed all invoices, deposits, and receipts, diligently recording expenses.
Operations Scheduler
B.Solar Group Pty Ltd / b.More
Melbourne, Victoria
08.2021 - 10.2022
Effectively scheduled 285 solar system installations despite the challenges posed by the COVID-19 pandemic.
Managed installation scheduling, coordinated tradespeople, and facilitated customer installation bookings.
Successfully resolved 75% of solar components supply disruptions.
Established robust partnerships with suppliers and installers nationwide, contributing to the success of installations.
Established 100k credit line with solar supplier.
Supply Chain Coordinator
Bike Factory Outlet
Melbourne, Victoria
11.2020 - 06.2021
Coordinate supply chain and logistics operations for online platform orders, ensuring smooth order fulfillment, product procurement, and dispatch.
Maintained records of shipments including purchase orders, invoices, packing slips, bills of lading.
Consistently met the daily dispatch KPI of 125 orders with precision.
Successfully resolved over 200 online order disputes, resulting in a 75% increase in customer satisfaction ratings and reviews across multiple platforms.
Managed the seamless transition from NETO multi-channel e-commerce platform to Shopify, overseeing website creation and inventory data entry.
Education
Masters in Business - Infromation Systems
Monash University
Melbourne, VIC
07-2023
Bachelor of Business - Supply Chain & Logistics
Royal Melbourne Institue of Technology (RMIT)
Melbourne, VIC
07-2019
Winter Language Programme - Chinese Language Course
Zhejiang University
Hangzhou
07.2016
Skills
Xero (Accounting Software) (Intermediate)
UI & UX (Intermediate)
SAP Software (Beginner)
Microsoft Office - Word, PowerPoint, Excel, Outlook (Advanced)
Pylon (Intermediate)
English (Advanced)
Mandarin (Beginner)
Bahasa Malay (Advanced)
Bahasa Indonesia (Conversational)
References
References are available upon request.
Timeline
Operations Coordinator
Advanced All Energy
03.2023 - 04.2024
Operations Scheduler
B.Solar Group Pty Ltd / b.More
08.2021 - 10.2022
Supply Chain Coordinator
Bike Factory Outlet
11.2020 - 06.2021
Masters in Business - Infromation Systems
Monash University
Bachelor of Business - Supply Chain & Logistics
Royal Melbourne Institue of Technology (RMIT)
Winter Language Programme - Chinese Language Course