Summary
Overview
Work History
Skills
Certification
Personal Information
Timeline
Hobbies and Interests
Generic

David Peter Mastroianni

Clyde North,VIC

Summary

To be in an environment where all my capabilities would be applied to the fullest extent with the end in view of a productive and excellent work performance. Hardworking Consultant gifted at turning prospects into clients by delivering exceptional presentations with over 30 years in experience in the windows and door furnishing industry. Engaging and personable with expertise to manage key milestones and deliver exemplary customer service.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sales Consultant

Carpet Call
05.2025 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Negotiated prices, terms of sales and service agreements.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.

Sales Consultant-Contractor

Victory Curtains and Blinds
05.2022 - 04.2025
  • Delivered product demonstrations that highlighted features and benefits of curtains and blinds.
  • Provided expert advice on product selection, ensuring alignment with client vision and budget.
  • Managed client relationships through regular follow-ups and personalized service to enhance satisfaction.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Followed up with existing customers to provide additional support and address concerns.

Sales Consultant-Contractor

U Blinds Australia
07.2019 - 05.2022
  • Responded to telephone and in-person requests for information.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Maximized customer retention by resolving issues quickly.

Showroom Sales Consultant/Customer Service Representative

Deco Rug
06.2018 - 06.2019
  • Enhanced showroom presentation by organizing displays to highlight featured products and promotions.
  • Handled client inquiries efficiently by utilizing expert product knowledge and problem-solving skills for successful outcomes.
  • Assisted in maintaining a visually appealing showroom, ensuring proper display of products for easy access and viewing.
  • Conducted follow-up calls with customers after purchases were made to ensure satisfaction with their purchase experience.
  • Conducted informative product demonstrations, enhancing customer understanding and interest in the merchandise.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Sales Consultant

Into Blinds
07.2012 - 06.2018
  • Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Stayed current on company offerings and industry trends.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Followed up with existing customers to provide additional support and address concerns.

Sales Consultant

Timber shades Shutters and Blinds
04.2011 - 07.2012
  • Conducted regular performance reviews of sales initiatives, identifying areas for improvement and implementing corrective actions.
  • Provided sales and customer service assistance to walk-in traffic
  • Attended monthly sales meetings and quarterly sales trainings.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Followed up with existing customers to provide additional support and address concerns.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.

Skills

  • Organizing and managing product inventory
  • Coordination with team members to optimize warehouse workflow
  • Effective time management
  • Analytical problem-solving
  • Sustained cleanliness in work environment
  • Collection and distribution of samples
  • Comply with organizational safety guidelines
  • In-home sales expertise
  • Managing sales quote communications
  • On-the-road sales experience
  • Maintaining high professionalism
  • Customer-focused approach
  • Results-driven sales approach
  • In-depth knowledge of sales processes
  • Experienced with Insyte CRM software
  • Achieving sales targets
  • Effective sales negotiations for homes and showrooms
  • Completing Business Certificate II (BSB20101)
  • Online ordering and quoting software expertise
  • Participated in workshop at Lifestyle Shutters and Blinds

Certification

  • Completing Certificate 2 in Business (BSB20101)
  • Completion of year 10 Applied Training Solutions
  • Director/Owner Universal Shower Screens (running own factory from 1996-2000)
  • Two-day course completed in Shutter product training: At Head Office in Yatla (Lifestyle)QLD.
  • Working in the HIA Home show August 2011.

Personal Information

Language Spoken: Italian and English

Timeline

Sales Consultant

Carpet Call
05.2025 - Current

Sales Consultant-Contractor

Victory Curtains and Blinds
05.2022 - 04.2025

Sales Consultant-Contractor

U Blinds Australia
07.2019 - 05.2022

Showroom Sales Consultant/Customer Service Representative

Deco Rug
06.2018 - 06.2019

Sales Consultant

Into Blinds
07.2012 - 06.2018

Sales Consultant

Timber shades Shutters and Blinds
04.2011 - 07.2012

Hobbies and Interests

Football member and going to games., General gardening and spending time with my wife and Family and Friends., Travelling overseas and experiencing different cultures.

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David Peter Mastroianni