Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

David Pham

Melbourne,VIC

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Worker

United Pieface
Bowen, QLD
02.2024 - 03.2024
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.
  • Utilized promotional materials such as signs and banners to draw attention to special offers or new products.
  • Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.
  • Inspected merchandise for defects prior to display on sales floor or shipment to customers.
  • Organized backroom storage areas for efficient retrieval of stock items during peak business times.
  • Assisted in marketing activities designed to increase customer loyalty and promote sales growth.
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Helped customers by answering questions and locating merchandise.
  • Greeted customers and provided them with menus.
  • Provided customer service to ensure satisfaction throughout their dining experience.
  • Answered questions regarding menu items, special offers and other restaurant information.
  • Took orders accurately and communicated them to the kitchen staff promptly.
  • Served food and drinks to customers in a timely manner.
  • Checked on customers regularly to ensure satisfaction with meals and services.
  • Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
  • Maintained knowledge of daily specials and promotions offered by the restaurant.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.

Hospitality Worker

Angus Butcher
Bowen, QLD
02.2021 - 07.2021
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Emptied wastebaskets and replaced liners.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Polished furniture to remove dust and dirt buildup.
  • Transported trash bags to designated disposal areas.
  • Washed windows both inside and outside of the facility.
  • Scrubbed walls to remove scuff marks or stains.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Received and processed customer orders for meat products.
  • Organized and maintained inventory of fresh, frozen, and cured meats.
  • Cleaned and sanitized work areas to maintain health standards.
  • Weighed, wrapped, labeled, priced, and displayed merchandise for sale.
  • Prepared cuts of beef, pork, veal, lamb and poultry to customer specifications.
  • Operated slicers, grinders and other butcher shop equipment safely.
  • Stocked shelves with freshly cut meats for customers to purchase.
  • Utilized knives appropriately when cutting raw meats into portions or steaks.
  • Maintained a clean working environment by regularly mopping floors and wiping down surfaces.
  • Monitored temperature levels in refrigeration units throughout the day.
  • Cut meat efficiently by breaking product down into sub-primal and retail cuts.
  • Processed sides of beef, whole pigs, chickens and other animals to separate into individual cuts.
  • Disposed of expired meats in accordance with food safety regulations.

Can Recycler

Mitre 10
Bowen, QLD
06.2020 - 02.2021
  • Sorted recyclable materials into appropriate categories for collection.
  • Collected and transported recyclables from residential areas.
  • Inspected and maintained recycling equipment to ensure proper operation.
  • Loaded collected materials onto trucks for transport to processing centers.
  • Assisted in the development of recycling programs for businesses and organizations.
  • Ensured compliance with safety regulations and procedures when operating vehicles or equipment.
  • Provided customer service to address any questions or concerns about recycling services.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Emptied wastebaskets and replaced liners.
  • Transported trash bags to designated disposal areas.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Assisted with minor maintenance tasks such as changing light bulbs or replacing broken fixtures.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Swept sidewalks and driveways of debris.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Kept business entrances clean, tidy and professional in appearance.

Education

High School Diploma -

Victoria University
Melbourne, VIC
11-2024

None - None

Bowen State High School
Bowen, QLD
01-2022

Skills

  • Accurate Cash Handling
  • Product Promotion
  • Inspecting Merchandise
  • Upselling Strategies
  • Facility Sanitation
  • Handling Customer Complaints
  • Customer Assistance
  • Customer Complaint Solutions
  • Customer Outreach
  • Customer Relations
  • Shelf Restocking
  • Store Organization
  • Retail Floor Stocking
  • Retail Inventory Management
  • Store Maintenance
  • Customer Service Expertise
  • Complaint Handling
  • Cash Register Operation
  • Bank Deposit Procedures
  • Payment Processing
  • Payroll Management
  • Inventory Ordering
  • Merchandise Restocking
  • Store Opening And Closing Procedures
  • Store Cleaning
  • Inventory Counts
  • Inventory Monitoring
  • Customer Engagement
  • Promotions And Specials
  • Marketing And Promotions
  • Promotional Events
  • Advertising Display Design
  • Safety Procedures
  • Merchandise Inspection
  • Sales Promotions
  • Buyer Persuasion
  • Friendly And Outgoing
  • Friendly And Positive
  • Customer Satisfaction
  • Store Merchandising
  • Sales Strategies
  • Stock Item Identification
  • Money Handling
  • Item Unpacking
  • Unloading Vehicles
  • Replenishing Merchandise
  • Employee Coaching

Affiliations

  • Basketball ◾ Biking
  • MMA ◾ Running
  • Rockclimbing ◾ Hiking
  • Volleyball ◾ Chess
  • Parkour ◾ Bowling
  • Skateboard ◾ Pool/8Ball
  • Calisthenics ◾ Gym
  • Armwrestling ◾ Boxing

Languages

English
Full Professional
Vietnamese
Professional
Japanese
Elementary
Korean
Elementary
French
Elementary
Spanish
Elementary

Certification

  • Certificate II
  • Currently on learners license

Timeline

Retail Worker

United Pieface
02.2024 - 03.2024

Hospitality Worker

Angus Butcher
02.2021 - 07.2021

Can Recycler

Mitre 10
06.2020 - 02.2021

None - None

Bowen State High School

High School Diploma -

Victoria University

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David Pham