David Potter
Tarneit,Victoria
Summary
Resourceful System Engineer consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 20 Years of progressive IT experience.
Overview
22
22
years of professional experience
Work History
System & Network Engineer
Westbourne Grammar School
11.2014 - Current
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Completed troubleshooting and diagnostics on company resources.
- Virtualized 60 physical servers across 2 Microsoft domains into 4 high-availability machines
- Skilled in SCCM and Apple DEP management enabling rapid, large-scale fleet deployments of Windows and iOS devices
- On-site and cloud services including Exchange, network system monitoring, CCTV and Office 365 administration
- Radius servers enabling secure and efficient self-serve WIFI connection and Single Sign-On, ensuring seamless login across all school services
- Implementations of VOIP and PBAX telephone systems over multiple sites.
Network Administrator
Oceaneering International
01.2010 - 07.2014
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Monitored system performance and responded to alerts.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Backed up company data to distributed storage centres to avoid massive data loss.
IT Technical Specialist
Victoria Police
01.2002 - 01.2010
- Completed troubleshooting and diagnostics on company resources.
- Guided staff technology use, assisting with troubleshooting and quality control to streamline operations.
- Installed system updates to address vulnerabilities and reduce security issues.
- Trained users on desktops, laptops and mobile devices.
Education
Diploma of Information Technology -
Kangan Institute
Broadmeadows, VIC2002
Certificate IV Information Technology -
Kangan Institute
Broadmeadows, VIC2001
High School Diploma -
Gladstone Park Secondary College
Tullamarine, VIC1998
Skills
- Network Device Monitoring
- Firewall Functionality
- Network Security Systems
- Virtual Machine Operation
- Local Area Network (LAN)
- Technical Support
- Network Configuration
- SNMP Monitoring
- Root Cause Analysis
- Enterprise WiFi Management
Timeline
System & Network Engineer
Westbourne Grammar School
11.2014 - Current
Network Administrator
Oceaneering International
01.2010 - 07.2014
IT Technical Specialist
Victoria Police
01.2002 - 01.2010
Diploma of Information Technology -
Kangan Institute
Certificate IV Information Technology -
Kangan Institute
High School Diploma -
Gladstone Park Secondary College
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