David Pounds

Owner/manager of home business, supplying medical and first aid equipment.

• Duties: General transport and driving duties
• Pick up and drop of of clients, assisting where needed
• Facilitator: Planning and running of activity groups for seniors and NDIS clients
• Working with other facilitators in the running of their programs and assist as needed
• Oversight of wood working group, including WHS assessment, WHS planning and working with company WHS staff to ensure workshop is compliant with current ACT worksafe requirements
• Planning and assistance with workshop projects and supervising of clients
• Operated with safety and skill to avoid accidents and delays.
• Contributed to the company''s reputation as a reliable transporter, consistently meeting or exceeding performance expectations.
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
• Managed time efficiently in order to complete all tasks within deadlines.
• Developed and maintained courteous and effective working relationships.
• Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Duties: Day to day running of trade centre operations
• Oversight of staff, plant, machinery and operations
• Working with trade representatives
• Ordering and stock management
• Cross-trained existing employees to maximize team agility and performance.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Defined clear targets and objectives and communicated to other team members.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Developed and maintained relationships with customers and suppliers through account development.

• Duties included: day to day oversight of timber yard staff and operations
• Ordering and stock control
• Rostering and management of staff
• Oversight of plant, machinery and staff training on plant and machinery
• Working with trade representatives to ensure support and delivery of materials to customers engaged by representative
• Working with builders to assess plan take-off and material needs assessment for residential houses
• Accomplished multiple tasks within established timeframes.
• Cross-trained existing employees to maximize team agility and performance.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Developed and maintained relationships with customers and suppliers through account development.

• Areas worked: Operating Theatre, Medical Oncology, Endoscopy
• Senior Level 1, often working as shift supervisor
• Duties involved: general nursing duties, clinical assessment, Operating Theatre nursing, both scrub and scout roles, assisting and training of undergraduate and graduate nurses, assisting in troubleshooting or advise on wound management
• Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
• Managed patients recovering from medical or surgical procedures.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
• Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.