Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

DAVID ROBINS

Byford,WA

Summary

I am a results-oriented business leader with more than 15 years of experience in day-to-day business sales and operational management. Effective liaison to key clients, accounts and external business stakeholders. Offering ability to leverage trends across industries and markets to derive solutions and approaches i am focused on creating value for customers and profitability for the company. I have Demonstrated an ability to streamline processes for efficiency and productivity. I am Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses. My Versatile and innovative management skills at seeing the “big picture” while still also focusing on small details. My Expertise is in business development and streamlining processes and systems. I have an ability to create avenues through various customer bases which allows me to grow the business at a rapid rate.

Experienced with state-wide operational management, ensuring seamless execution of strategic initiatives. Utilizes strong leadership to drive team performance and operational success. Track record of optimizing processes and fostering collaborative work environment.

Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

State Manager

Cool Breeze Rentals
07.2019 - Current
  • Created, managed and executed a business plan and communicated a company vision and objectives to improve the business
  • Grew the business profit margins by over 75% in the first year of being at the business
  • Utilized negotiation skills to obtain manufacturing service agreements and assure quality standards
  • Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices
  • Collaborated with sales and marketing departments to support business objectives and client acquisition
  • Created strategic and tactical sales initiatives for forward planning to meet key objectives
  • Developed short-term and long-term sales objectives and strategic plans to meet market needs
  • Evaluated upcoming program plans to forecast expected resource needs
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Through covid-19 i grew the business by obtaining major clients and major covid- 19 mining contracts
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values
  • Managed a team of sales representatives, providing guidance and support for their professional growth.
  • Boosted sales through successful marketing and service optimization strategies.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Oversaw risk management initiatives, minimizing potential threats to the organization''s reputation or financial stability.
  • Fostered a positive work environment that promoted collaboration, teamwork, creativity, innovation amongst employees.
  • Managed and guided staff through daily and special project work.
  • Achieved operational efficiency through effective budget management and resource allocation.
  • Partnered with senior staff to develop annual and quarter plans and budgets.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Supported the successful launch of new products by coordinating marketing campaigns and promotional events across the region.
  • Ensured compliance with relevant industry regulations, maintaining an up-to-date understanding of changing legislation.
  • Developed strong relationships with key clients, leading to increased revenue and market share.
  • Increased overall sales by implementing strategic marketing plans and optimizing regional resources.

Operations Manager (WA & NT)

Access Hire Australia
01.2018 - 07.2019
  • As the youngest Operations Manager in the company, I managed a team of 94 employees to great success
  • Introduced a L.E.A.N management system
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys
  • Worked with servicing departments to resolve mechanical problems, improve operations and provide exceptional customer service
  • Protected company assets from loss such as theft or damage by setting and enforcing effective security policies
  • Implemented policies and standard operating procedures for continuous improvement
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement
  • Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee
  • Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate
  • Raised equipment utilisation dramatically over a short period of time
  • Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Increased profit margin by successfully negotiating development costs with overseas vendors and supplies
  • Boosted team performance with enhanced employee evaluation processes
  • Advanced productivity KPIs by leading on-the-job training for procedures and safety practices
  • Optimized returns and investments by effectively managing and directing distribution operations
  • Collaborated with IT and business teams to develop and enhance architecture in order to better track business KPIs
  • Developed team communications and information for sales meetings

Branch Manager

Onsite Rental Group
05.2015 - 07.2018
  • Trained and developed new team members in alignment with branch service standards and objectives
  • Implemented process improvements to increase productivity
  • Supervised a team of 20 branch employees and made recommendations regarding performance evaluations
  • Facilitated customer satisfaction by executing personal communication and frequent follow-ups
  • Maximized efficiency through effective resource allocation and employee management
  • Generated status reports, brief books, and IPO pitches
  • Answered telephone inquiries on products
  • Pulled daily branch reports
  • Strengthened existing customer relationships through extensive communication and tried and true marketing strategies
  • Supervised a weekly schedule of projects and anticipated the timeline's for specific milestones and completion
  • Immediately addressed issues with customers so that they could be successfully resolved
  • Met with each associate to establish realistic sales goals for the month
  • Engaged prospects and customers through various events, including tradeshows, seminars and workshops
  • Dedicated to continuously improving sales abilities and product knowledge
  • Processed cash and credit payments rapidly and accurately
  • Worked with the management team to implement the proper division of responsibilities
  • Developed reputation as an efficient service provider with high levels of accuracy
  • Built long-term customer relationships and advised customers on purchases and promotions
  • Politely assisted customers in person and via telephone
  • Responded to all customer inquiries thoroughly and professionally
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
  • Described product to customers and accurately explained details and care of merchandise
  • Helped drive sales goals and achieve monthly quotas
  • Met with key customers to discuss their service needs and develop effective and practical solutions
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks
  • Monitored product quality and communicated necessary improvements to appropriate department
  • Assessed budget plans and present costs to forecast trends and recommend changes

Sub Location Manager - Alcoa

Onsite Rental Group
05.2013 - 05.2015
  • Attended weekly meetings with Alcoa to discuss safety procedures, compliance issues and facility maintenance
  • Communicated daily with vendors to keep project fully operational
  • Assured that sites were compliant with OSHA, federal, state and local regulations
  • Maintained zero site accidents and lost work days for entire time on site
  • Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction
  • Input all documents into the records management system
  • Immediately addressed issues with customers so that they could be successfully resolved
  • Met with each associate to establish realistic sales goals for the month
  • Helped drive sales goals and achieve monthly quotas
  • Compiled client profiles and entered information into the operating system
  • Set up contracts, negotiated rates and hammered out service terms
  • Consistently hit and exceeded sales goals by 20%
  • Researched and customized service proposals for clients
  • Organized company files and creating support system to decrease workload and increase productivity of account managers
  • Attended weekly meetings with Alcoa to discuss safety procedures, compliance issues and facility maintenance

Rental Sales Coordinator

Onsite Rental Group
01.2012 - 05.2013
  • Produced contracts, reports, letters, and proposals for clients
  • Asked appropriate open-ended questions to discover prospects' needs and requirements
  • Identified and qualified accounts to assess market potential
  • Developed relationships with potential job candidates to promote effective communication throughout hiring processes
  • Monitored office supplies inventory and placed orders
  • Answered the phone by the second ring and greeted callers enthusiastically
  • Operated communications equipment
  • Prepared weekly employee work schedules for 6 team members
  • Maintained account records
  • Performed basic bookkeeping activities and updated the accounting system
  • Reported maintenance problems to the appropriate personnel
  • Carefully wrote down all phone messages and relayed them to the appropriate personnel
  • Made accommodations and travel arrangements for visitors
  • Collected deposits, fees and payments
  • Volunteered to help with special projects, assuming a variety of tasks and duties

Yard Supervisor

Onsite Rental Group
01.2010 - 01.2012
  • Supervise a small maintenance team
  • Supported technicians in equipment maintenance and repair
  • Expertly utilized a wide range of tools for damage repair
  • Collaborated with teams/departments to ensure smooth work flow and efficient organization operations
  • Provided outstanding customer service
  • Performed routine preventive maintenance to ensure that building systems operated efficiently
  • Attended monthly safety meetings to ensure machine operation safety
  • Followed standards and procedures to maintain safe work environment
  • Produced ad hoc reports and documents for senior team members
  • Responded to customer requests via telephone and email

wood machinist

Worldwide Timber Traders
2006 - 2010

Education

TAFEWA - Balga Campus Trade Certificate - Wood Machining and Furniture Making -

Tafe Thornlie
2010

Southern River College
2006

Certificate 2 - General Construction

TAFEWA - Thornlie Campus
2006

Skills

  • Logistics management
  • Profit and loss management
  • Account management
  • Staff development
  • Deadline-driven
  • Expertise in Excel
  • High level of accuracy
  • Strong interpersonal skills
  • Meticulous attention to detail
  • Project management
  • Results-oriented
  • Cost reduction strategies
  • Relationship building and management
  • Staff management
  • Sales leadership
  • Relationship management
  • Revenue growth

References

Sean Jones

State operations maanger

Grosvenor engineering

0421 310 849


Roger Ackerman

Branch Manager

Classic hire 

0439 264 473

Certification

  • Certified Personal Trainer (AIPT)
  • Diploma in General Business Administration (UWA)
  • Qualified trades person (wood machinist)
  • Certificate 1 in general construction
  • Fire safety training
  • Certificate 3 in Microsoft excel
  • Competency and super user in base plan and insphire computer systems
  • First Aid/CPR Certified
  • Salesforce

Timeline

State Manager

Cool Breeze Rentals
07.2019 - Current

Operations Manager (WA & NT)

Access Hire Australia
01.2018 - 07.2019

Branch Manager

Onsite Rental Group
05.2015 - 07.2018

Sub Location Manager - Alcoa

Onsite Rental Group
05.2013 - 05.2015

Rental Sales Coordinator

Onsite Rental Group
01.2012 - 05.2013

Yard Supervisor

Onsite Rental Group
01.2010 - 01.2012

wood machinist

Worldwide Timber Traders
2006 - 2010

TAFEWA - Balga Campus Trade Certificate - Wood Machining and Furniture Making -

Tafe Thornlie

Southern River College

Certificate 2 - General Construction

TAFEWA - Thornlie Campus

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