DAVID SADD
BAIRNSDALE,VIC
Overview
26
26
years of professional experience
Work History
Roadworthy Tester
Peter Dullard Group
07.2020 - Current
- Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
- Identified critical bugs through thorough testing processes, enhancing overall product performance.
- Reduced time to market, meticulously planning test schedules to align with development timelines.
Workshop Manager
Westpoint Motor Company
Bairnsdale, VIC
02.2017 - 07.2020
- Maintained workshop activities in line with budget requirements.
- Updated policies to reflect changing demands and improve performance, quality and efficiency of workshop operations.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Identified areas in need of improvement and developed plans to correct problems.
- Purchased and oversaw inventory of supplies, tools and equipment.
- Scheduled maintenance and repair projects to maintain optimal performance of all equipment and systems.
- Managed and led a team of technicians for optimal productivity and job satisfaction.
Vehicle Technician
Dwyers
Bairnsdale, VIC
06.2013 - 02.2017
- Follows checklists to verify that all important parts are examined.
- Performs roadworthy tests.
- Communicates with customers regarding vehicle issues and potential repairs.
- Diagnostic and fault finding.
- Over see and fitting of bull bars, trays, driving lights, winches, suspension lifts, car reconditioning, overhauls of gearboxes and engines as required.
- Record keeping and maintenance of safety equipment.
- Manages work flow to exceed quality service goals.
- Maintains up-to-date knowledge of product and service changes.
- Improved vehicle performance by conducting thorough diagnostics and implementing necessary repairs.
- Delivered quality workmanship consistently while following manufacturer guidelines when performing warranty-related repairs.
Vehicle Technician
Kings Cars
Geelong, VIC
06.2012 - 07.2014
- Obtained my Roadworthy Certificate.
- Communicated with customers regarding vehicle issues and potential repairs.
- Rebuilt and repaired engines.
- Removed and replaced tires, shocks, struts and brakes.
- Contributed to repeat and referral business by using strong customer service and problem solving skills.
- Repaired and replaced radiators and water pumps.
- Organised work records and filed reports.
Vehicle Technician
Rex Gorell
Geelong, VIC
05.2008 - 05.2012
- I worked in the Peugeot workshop as the Senior Master Technician.
- My responsibilities included training the apprentices, problem solving with any technical issues and general day to day running of the workshop.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Managed work flow to exceed quality service goals.
- Maintained up-to-date knowledge of product and service changes.
Senior Technician
Rockingham Peugeot
Melton Mowbray, England
06.2003 - 04.2008
- Investigated and resolved customer inquiries and complaints in an empathetic manner.
- Adhered to all confidentiality requirements at all times.
- Solved unresolved customer issues.
- Strong leader of customer support staff.
- Effective liaison between customers and internal departments.
- Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
Senior Technician/Relief Manager
Citreon Service Centre
Melton Mowbray, England
03.1999 - 05.2003
- This business was a small independant run, repair and sales company.
- During my time here I was often running the business in the owners absense and helping with ordering parts, and day to day running.
- I was responsible for the book keeping and invoicing, though my main role was as the Technician, working on all models of cars, and light commercial vehicles.
Skills
- Skilled trainer
- Excellent time management skills
- Effective problem solver
- Experienced Interpersonal communication
- HR License
- Forklift License
- Effective workflow management
- Adherence to high customer service standards
- Customer-focused
- Cert 3 in Automotive Technology
- Licensed Vehicle Tester
- Team leadership
- First Aid Level 2
Timeline
Roadworthy Tester
Peter Dullard Group
07.2020 - Current
Workshop Manager
Westpoint Motor Company
02.2017 - 07.2020
Vehicle Technician
Dwyers
06.2013 - 02.2017
Vehicle Technician
Kings Cars
06.2012 - 07.2014
Vehicle Technician
Rex Gorell
05.2008 - 05.2012
Senior Technician
Rockingham Peugeot
06.2003 - 04.2008
Senior Technician/Relief Manager
Citreon Service Centre
03.1999 - 05.2003
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