Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Sanders

Elizabeth,SA

Summary

Experienced Business Manager adept in national business operations, cultivating new business partnerships, managing supplier relationships and increasing customer satisfaction. Excellent business acumen, customer service skills and strategic planning. Forward-thinking Senior Manager adept at managing teams of 55 employees with 10 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams. Dedicated Retail/Hospitality professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

22
22
years of professional experience

Work History

National Manager

Mr Potato
01.2021 - Current
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
  • Developed and implemented comprehensive sales plan to achieve designated group sales objectives consistent with overall company short- and long-term objectives.
  • Operated within budgetary constraints, participated in development of annual budget forecasts and reconciled operating budget.
  • Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
  • Implemented and developed operational standards, policies and procedures.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.

Store Manager

Hungry Jack's
01.2002 - 06.2020
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Supervised guests at front counter, answering questions regarding products.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Education

Ross Smith Secondary
Adelaide, SA

Skills

  • Planning Processes
  • Process Improvement Initiatives
  • Employee Coaching and Mentoring
  • Performance Tracking and Evaluations
  • Providing Feedback
  • Business Analysis
  • Defensive Strategies
  • POS Inventory System Operation
  • Scheduling and Coordinating
  • Cost Savings
  • Operational Improvements

Timeline

National Manager

Mr Potato
01.2021 - Current

Store Manager

Hungry Jack's
01.2002 - 06.2020

Ross Smith Secondary
David Sanders