Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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DAVID SAUNTER

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiation. My understanding of IT fundamentals gives me the confidence to resolve any problems I encounter in the field. I offer strong communication skills, relationship building and problem solving abilities. I love to evolve and find ways to challenge myself and grow.

Overview

10
10
years of professional experience

Work History

Sales Representative

Multimedia Technology
07.2023 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

IT COORDINATOR

Explore Industries
06.2022 - 11.2022
  • Planned, designed, and scheduled phases for large projects.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Provided detailed project status updates to stakeholders and executive management.
  • Monitored project performance to identify areas of improvement and make adjustments.

GENERAL MANAGER

Proton News
01.2017 - 01.2022
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Developed and implemented strategies to increase sales and profitability.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

PRINTER INSTALATION ANALYST

Compumann
01.2016 - 01.2017
  • Monitored ongoing projects for adherence to prescribed timelines, suggesting operational changes where needed.
  • Identified and resolved risk issues in project proposals, mitigating potential liability claims.
  • Collected data from diverse source formats.
  • Assessed clients' ongoing projects for potential issues, advising project managers on possible solutions and necessary precautions.
  • Devised standardized project management documentation to streamline future management of repetitive projects.

CONTRACTED IT SUPPORT

Best IT International
01.2014 - 01.2016
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Implemented rollouts of devices and physical upgrades to systems.
  • Diagnosed complex problems and designed/implemented solutions.

Education

Cert 4 Marriage Celerbarancy -

Rose Training Australia
01.2022

Fundamentals of information and Technology 5 Modules -

Coursera
01.2022

Diploma Of Information and Technology/Networking -

Gold Coast Institution of Technology
01.2009

Skills

  • Competitor Research
  • Customer Needs Assessment
  • Client Account Management
  • Records Management
  • Client Service
  • Account Development
  • Sales Closing

Personal Information

Date of Birth: 10/02/1991

References

ALEXANDRA MARY LITTLE, 0482186841 NICK A P HARRISON, 02 66218265 CAMERON BRIDER, 043811768

Timeline

Sales Representative

Multimedia Technology
07.2023 - Current

IT COORDINATOR

Explore Industries
06.2022 - 11.2022

GENERAL MANAGER

Proton News
01.2017 - 01.2022

PRINTER INSTALATION ANALYST

Compumann
01.2016 - 01.2017

CONTRACTED IT SUPPORT

Best IT International
01.2014 - 01.2016

Cert 4 Marriage Celerbarancy -

Rose Training Australia

Fundamentals of information and Technology 5 Modules -

Coursera

Diploma Of Information and Technology/Networking -

Gold Coast Institution of Technology

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