David Schwandt
Pearcedale,VIC
Summary
Dynamic Service Technician with extensive experience at Southern Cross Compressors, excelling in equipment diagnostics and preventive maintenance. Proven ability to enhance customer satisfaction through effective problem resolution and strong communication skills. Skilled in installation and repair, consistently optimizing operational efficiency while adhering to safety protocols. Committed to delivering exceptional service and fostering positive client relationships.
Overview
20
20
years of professional experience
Work History
Service Technician
A M Compressors
05.2021 - 07.2025
- Learned safety protocols and proper tool usage for service tasks.
- Assisted in diagnosing equipment malfunctions and recommending repairs.
- Maintained organization of tools and equipment to enhance workflow efficiency.
- Supported senior technicians with routine service calls and customer interactions.
- Gained familiarity with troubleshooting techniques for various systems and devices.
- Documented service reports detailing issues encountered and resolutions applied.
- Collaborated with team members to improve overall service delivery processes.
- Adapted quickly to new technologies and repair methods in a fast-paced environment.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
Service Technician
Southern Cross Compressors
01.2008 - 04.2021
- Diagnosed and repaired equipment to ensure optimal performance and customer satisfaction.
- Conducted on-site installations, ensuring compliance with safety protocols and technical specifications.
- Trained junior technicians on troubleshooting techniques and effective use of diagnostic tools.
- Implemented preventive maintenance schedules, reducing equipment downtime and enhancing reliability.
- Managed inventory levels of spare parts, optimizing supply chain efficiency for timely repairs.
- Resolved complex technical issues through detailed analysis and innovative problem-solving strategies.
- Developed comprehensive service reports, providing insights to improve future service operations.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Followed safety procedures to avoid injuries in field.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
- Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
- Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Collaborated with cross-functional teams to address unique challenges in the field, sharing expertise to develop innovative solutions.
- Developed and implemented customized service plans to meet customer needs.
- Implemented energy-efficient solutions during routine maintenance, contributing to clients' operational savings.
Maintenance Manager
Vawdrey Truck Bodies
01.2006 - 01.2008
- Oversaw maintenance operations, ensuring compliance with safety regulations and company standards.
- Led team in diagnosing and resolving equipment failures to minimize downtime.
- Implemented preventive maintenance programs, enhancing equipment reliability and performance.
- Trained and mentored staff on maintenance procedures and best practices to improve efficiency.
- Coordinated inventory management of spare parts, optimizing stock levels for operations.
- Developed and enforced maintenance schedules, aligning resources with operational needs.
- Analyzed maintenance data to identify trends, driving process improvements across departments.
- Supervised employee performance, preventive maintenance, and safety.
- Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
- Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
- Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
- Increased overall equipment efficiency by conducting thorough assessments of machinery conditions and implementing necessary improvements.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Managed a team of technicians, providing guidance and support for skill development and performance improvement.
- Collaborated with other departments to verify completion of maintenance tasks.
- Documented inventory of spare parts to enable tracking history and maintain accurate records.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
Education
No Degree - Apprenticeship
R.M.I.T
Melbourne, VIC01-1994
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Problem and issue resolution
- Power tool proficiency
- Repair techniques
- Documentation and reporting
- Equipment troubleshooting
- OSHA requirements
- Diagnostic testing
- Professional and courteous
- Heavy lifting
- Service reports
- Mechanical aptitude
- Quality assurance
- Hand tool expertise
- System installation
- Equipment inspection
- Analytical thinking
- Diagnostics expertise
- Time tracking
- Customer relationship management
- Inventory management
- Operating test equipment
- Electrical systems
- Troubleshooting
- Safety procedures adherence
- Document management
- Testing and evaluation
- Scheduling and coordination
- Diagnostics skill
- Project management
- Technical support
- Work documentation
- Regulatory compliance
- Equipment demonstration
Timeline
Service Technician
A M Compressors
05.2021 - 07.2025
Service Technician
Southern Cross Compressors
01.2008 - 04.2021
Maintenance Manager
Vawdrey Truck Bodies
01.2006 - 01.2008
No Degree - Apprenticeship
R.M.I.T
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