Recent graduate with foundational knowledge in Finance and Mortgage Broking. Hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
24
24
years of professional experience
Work History
Division Manager
New Balance/Belgravia Apparel
04.2020 - Current
Sourced materials to keep up with production goals and meet customer demands.
Monitored team budgets to keep projects on task and avoid waste
Researched latest industry trends and technologies, boosting knowledge and understanding of industrial production.
Sourced vendors, built relationships, and negotiated prices saving 17% in costs.
Established and maintained accurate records of purchases, pricing and payment terms.
Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
Resolved issues quickly to maintain productivity goals.
Managed internal operational standards and productivity targets.
Small Business Owner
WTP
06.2020 - 11.2024
Promoted business via social media to generate leads and maximize brand identity.
Negotiated price and service with customers and vendors to decrease expenses and increase profit by over $16,000 annually.
Consulted with customers to assess needs and propose optimal solutions.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer accounts efficiently.
Kept accurate and detailed records of personnel progress and productivity.
Maintained and processed invoices, deposits, and money logs.
Prepared internal and regulatory financial reports, balance sheets and income statements.
Team Leader
AESS
03.2014 - 04.2020
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Devised and implemented processes and procedures to streamline operations.
Created and managed project plans, timelines and budgets.
Gathered, organized and input information into digital database.
Defined clear targets and objectives and communicated to other team members which cut overtime rates by 11%.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Customer Service Representative
JS Sports
07.2010 - 12.2013
Responded to customer requests for products, services, and company information.
Educated customers about billing, payment processing and support policies and procedures.
Investigated and resolved customer inquiries and complaints quickly.
Monitored cash drawers and maintained adequate cash supply.
Processed daily financial transactions in support of finance team objectives.
Increased client retention by providing superior customer service.
Met sales goals by offering excellent customer service.
Graphic Designer
SportsCentre
03.2001 - 05.2009
Completed Certificate III in Graphic Arts and Design through TAFE SA
Met with customers to present mockups and collect information for adjustments.
Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
Created logos, illustrations and typography for various organizations.
Created original artwork for range of print, web and video projects.
Collaborated with other designers to create visually appealing graphics for range of print and digital media.
Education
Certificate IV - Finance And Mortgage Broking
Entry Education
Online
09-2024
Certificate III - Graphc Arts And Digital Design
TAFE SA
SA
11-2007
Skills
Strategic planning
Financial administration
Profit and loss statements
Sales and marketing expertise
Customer relationship development
Profit and loss analysis
Timeline
Small Business Owner
WTP
06.2020 - 11.2024
Division Manager
New Balance/Belgravia Apparel
04.2020 - Current
Team Leader
AESS
03.2014 - 04.2020
Customer Service Representative
JS Sports
07.2010 - 12.2013
Graphic Designer
SportsCentre
03.2001 - 05.2009
Certificate IV - Finance And Mortgage Broking
Entry Education
Certificate III - Graphc Arts And Digital Design
TAFE SA
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