Summary
Overview
Work History
Skills
Qualifications Training
Personal Information
References
Timeline
Generic

David Smithwick

Whittlesea,Australia

Summary

I am an outgoing and friendly person with real drive and enthusiasm to succeed at every challenge. I love business and love to sell using an educational and consultative sales approach. I bring strong personal values to my work, being honesty, integrity and a genuine desire to help people. I am ambitious and professional, and I’m now looking to work for an organisation that inspires me to achieve great things and makes me proud to be part of the organisation.

Overview

21
21
years of professional experience

Work History

State Manager

The Pool Tile Company
01.2019 - Current
  • The Pool Tile Company is one of the largest tile suppliers in the Australia Pool market, mix of retail, commercial and builders throughout Victoria and South Australia
  • Duties: Work as part of a senior management team incorporationg of the Managing Director, CEO, Production Manager, HR manager, Finance Manager, QLD Sales Manager, Increase revenue and profitability through building customer relationships Assist Customers with Merchandising and New Product Selection, Trade Shows and Pool and Spa Expos. Working with marketing team to implement successful marketing strategies, Manage a team of 14, Product and Sales Training, Staff Recruitment Achievements: Victorian Supplier of the Year (SPASA Awards of excellence 2023), Started the Victorian and South Australian territory for grass roots, now have 14 staff consisting of sales (on road and retail), administration and warehouse and logistics Constantly grown sales by 45% over previous year since 2019- current (on target for 12 million) Grew the territory so well we had to relocate to larger warehouse (now over 2500m2)
  • Supported the successful launch of new products by coordinating marketing campaigns and promotional events across the region.
  • Increased overall sales by implementing strategic marketing plans and optimizing regional resources.
  • Managed a team of sales representatives, providing guidance and support for their professional growth.
  • Developed strong relationships with key clients, leading to increased revenue and market share.
  • Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
  • Conducted regular performance reviews, identifying strengths and areas for improvement in staff performance.
  • Maintained open lines of communication with all stakeholders, ensuring alignment on goals and expectations throughout the organization.
  • Fostered a positive work environment that promoted collaboration, teamwork, creativity, innovation amongst employees.
  • Continuously monitored market trends to identify new opportunities for growth or competitive advantages.

Territory Manager

Coulson Tiles
10.2015 - 12.2018
  • Coulson Tiles is one of Australia's largest tile wholesalers with offices in Victoria, NSW and QLD
  • I manage approximately 200 clients that are a mix of retail, commercial and builders throughout North East Victoria and South Australia
  • Duties: Day to Day Territory Management Call Planning Assist Customers with Merchandising and New Product Selection Trade Shows Working Toward Targets and KPI’s Maintaining Strong Customer Relationships Product and Sales Training Achievements: Increased sales in my Territory for the last 7 months Helped implement new marketing ideas Voted Salesperson of the year 2017

Assistant Manager

Little Joeys Caravans
06.2012 - 12.2014
  • Little Joey’s Caravans are the retail outlet for New Age Caravans
  • I am part of and manage a team of 3 Salespeople, 1 Customer Service Assistant, 2 Customer Support / Warranties Assistants and 3 Workshop staff
  • Duties: Day to Day Sales Support Assistants Stock Control Assist in marketing strategy and implementation Weekly and Monthly reports Product and sales training Achievements: Increased sales and gross profit to the best it has been in the 2 years of operation Helped implement new marketing ideas Implemented new procedures of paperwork and maintain customer files

Internal Account Manager

Synergy Audio Visual
03.2011 - 06.2012
  • Synergy Audio Visual are the importer / distributor for Hi-fi brands such as Cambridge Audio, Mission Loudspeakers, Sonus Faber and Rega Electronics to name a few
  • I am part of a team of 3 Regional Area Managers and 1 Sales Support / Customer Service Assistant
  • Duties: Day to Day Sales Support Assistants Assist in selection of product line-up, forecasting and pricing Assist in marketing strategy and implementation Sales calls to key accounts Product and sales training Presentation of National Conferences Achievements: Increased sales by 20% as part of the sales team, in one of the toughest market conditions seen in Australia for decades Regained the trust of a somewhat disgruntled dealer base and built upon it substantially

Hi-Fi Department Manager

Harvey Norman
01.2003 - 03.2011
  • Harvey Norman was an iconic brand in the Australian consumer AV retail market, I was hired as a casual and worked my way to department manager by demonstrating a very hi level of customer service and regularly exceeding KPI’s
  • Key Duties: Strategic and tactical input for the overall direction of AV department Creating Seller Acquisition strategy through to implementation Recruit a sales team of 5 sales assistants Liaise with marketing and customer care to develop strategies in respective areas Manage sales team to maintain a high level and meet expectations – Business, Marketing & Customer Care Build and manage relationships with distributors and sales reps Achievements: Store of the year 2005 for Australia and New Zealand Promoted from casual to Department manager in 2 years

Skills

  • Holistic business approach
  • People leadership and mentoring; lead by example
  • Analytical, strategic and tactical thinker
  • Results / Solution driven
  • Ability to manage and sell multiple brands at once; highly adaptable
  • Excellent presentation & communication skills
  • Relationship building

Qualifications Training

MS Outlook, Internet Explorer, Word, Excel, Power Point – Intermediate, GoldMine CRM, EXO Accounting, Quickbooks Accounting, Adobe Photoshop, Illustrator – Intermediate, SAP, Foundations of Leadership – Monash University Mt Eliza VIC - Conflict Dynamics, Communication, Maximising Competencies, Improving Relationships., Negotiation & Influencing Skills for Managers – Monash University Mt Eliza VIC - Conflict Resolution & Negotiation, Negotiating Corporate Change, Influencing Partnerships, Creating/Claiming Value, Lead Organisational Change., Certificate IV in Frontline Management, Certificate IV in Property Services (Real Estate), Buying For Retail University of QLD

Personal Information

Hobbies: All sports, The Outdoors, Music, Business, Technology

References

  • Dave Hunt, National Sales Manager, The Pool Tile Company, 0409 475 052
  • Troy Stanton, Proprietor, Harvey Norman, 0407 500 990 / 03 9837 1200
  • Vince Stoneman, Sales Director, Coulson Tiles, 0407 341 060

Timeline

State Manager

The Pool Tile Company
01.2019 - Current

Territory Manager

Coulson Tiles
10.2015 - 12.2018

Assistant Manager

Little Joeys Caravans
06.2012 - 12.2014

Internal Account Manager

Synergy Audio Visual
03.2011 - 06.2012

Hi-Fi Department Manager

Harvey Norman
01.2003 - 03.2011

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David Smithwick