David Stockwell

• Developed and maintained relationships with customers, vendors, and suppliers.
• Addressed customer questions and concerns regarding products and services.
• Prioritized and delegated daily work tasks to meet anticipated project goals.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Handled customer complaints and resolved issues promptly to maintain positive relationships.
• Managed service staff to ensure customer satisfaction and compliance with company policies.

managed the day to day operations

• Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
• Coordinated with the warranty department to process claims and provide customer support.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.