Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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David Tang

Summary

Results-driven finance professional with expertise in banking, insurance, and data analysis. Proven ability to support senior management in risk evaluation, data development, and research. Seeking a position at to deliver exceptional work, drive team success, and make a positive impact on the community. Committed to excellence and enthusiastic about contribution to mission.

Overview

3
3
years of professional experience

Work History

Assistant Property Underwriter

HDI Global SE
04.2022 - Current
  • Drafted industry standard documents for senior management and department heads in company's voice.
  • Maintained, edited, and updated existing company-wide excel tools.
  • Worked with large dataset from large ASX sized companies to model and analyses natural catastrophe risk's.
  • Used critical thinking to break down issue's brought on by unprecedented flood loss, and offer solutions and make decisions.
  • Collaborated with team to increase GWP value by 18.47% compared to previous year.
  • Communicated with broker's, clients and other stakeholders to achieve mutually desired outcome's.
  • Assisted engineer's in inspecting and evaluating possible on site property risk in various locations.

Administration Assistant

HDI Global SE
06.2021 - 04.2022
  • Updated spreadsheets and databases to track, analyze to assist in pricing and decision making.
  • Consulted with leadership to identify processes requiring improvement to support growth and success.
  • Maintained databases to track and record customer data.
  • Assisted development and implementation of new administrative procedures.
  • Built and delivered training programs for new and current staff.
  • Advised team member's on new system launches.

Early Customer Engagement Specialist

Commonwealth Bank Of Australia, CBA
12.2020 - 06.2021
  • Developed a strong understanding of client's financial situation's to offer solutions to best suit their wants and needs.
  • Built relationships with clients by managing over 200 outbound calls on a weekly basis from personal, corporate, and business customers.
  • Contributed key ideas and knowledge in meetings to improve services whilst discussing changes to our services and adapting to them.
  • Handled difficult customers and diffusing challenging & stressful situations to retain customers, and offer acknowledgement & understanding of circumstances when needed.
  • Navigated between various databases and tools whilst simultaneously responding to customer enquiries to create smooth customer experience's.

Education

Bachelors of Business - Banking And Finance

Monash University
Melbourne, VIC
10.2022

High School Diploma -

Brentwood Secondary College
Glen Waverley, VIC
2016

Skills

  • Proficient in Microsoft Office Suite: Including Excel, Word, and Outlook
  • Talent Development
  • Workflow Delegation
  • Revenue Growth
  • Adaptable to change
  • Time Management

Accomplishments

  • Resolved company-wide data quality issue by introducing data consolidating spreadsheet.
  • Team Leadership: 2 years delegating and coaching cross functional teams.
  • Training: Built and delivered training programs for new and current staff.
  • Business Strategy: Advised senior leader’s on new system launches.

Timeline

Assistant Property Underwriter

HDI Global SE
04.2022 - Current

Administration Assistant

HDI Global SE
06.2021 - 04.2022

Early Customer Engagement Specialist

Commonwealth Bank Of Australia, CBA
12.2020 - 06.2021

Bachelors of Business - Banking And Finance

Monash University

High School Diploma -

Brentwood Secondary College

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David Tang