David Tang
Summary
Results-driven finance professional with expertise in banking, insurance, and data analysis. Proven ability to support senior management in risk evaluation, data development, and research. Seeking a position at to deliver exceptional work, drive team success, and make a positive impact on the community. Committed to excellence and enthusiastic about contribution to mission.
Overview
3
3
years of professional experience
Work History
Assistant Property Underwriter
HDI Global SE
04.2022 - Current
- Drafted industry standard documents for senior management and department heads in company's voice.
- Maintained, edited, and updated existing company-wide excel tools.
- Worked with large dataset from large ASX sized companies to model and analyses natural catastrophe risk's.
- Used critical thinking to break down issue's brought on by unprecedented flood loss, and offer solutions and make decisions.
- Collaborated with team to increase GWP value by 18.47% compared to previous year.
- Communicated with broker's, clients and other stakeholders to achieve mutually desired outcome's.
- Assisted engineer's in inspecting and evaluating possible on site property risk in various locations.
Administration Assistant
HDI Global SE
06.2021 - 04.2022
- Updated spreadsheets and databases to track, analyze to assist in pricing and decision making.
- Consulted with leadership to identify processes requiring improvement to support growth and success.
- Maintained databases to track and record customer data.
- Assisted development and implementation of new administrative procedures.
- Built and delivered training programs for new and current staff.
- Advised team member's on new system launches.
Early Customer Engagement Specialist
Commonwealth Bank Of Australia, CBA
12.2020 - 06.2021
- Developed a strong understanding of client's financial situation's to offer solutions to best suit their wants and needs.
- Built relationships with clients by managing over 200 outbound calls on a weekly basis from personal, corporate, and business customers.
- Contributed key ideas and knowledge in meetings to improve services whilst discussing changes to our services and adapting to them.
- Handled difficult customers and diffusing challenging & stressful situations to retain customers, and offer acknowledgement & understanding of circumstances when needed.
- Navigated between various databases and tools whilst simultaneously responding to customer enquiries to create smooth customer experience's.
Education
Bachelors of Business - Banking And Finance
Monash University
Melbourne, VIC10.2022
High School Diploma -
Brentwood Secondary College
Glen Waverley, VIC2016
Skills
- Proficient in Microsoft Office Suite: Including Excel, Word, and Outlook
- Talent Development
- Workflow Delegation
- Revenue Growth
- Adaptable to change
- Time Management
Accomplishments
- Resolved company-wide data quality issue by introducing data consolidating spreadsheet.
- Team Leadership: 2 years delegating and coaching cross functional teams.
- Training: Built and delivered training programs for new and current staff.
- Business Strategy: Advised senior leader’s on new system launches.
Timeline
Assistant Property Underwriter
HDI Global SE
04.2022 - Current
Administration Assistant
HDI Global SE
06.2021 - 04.2022
Early Customer Engagement Specialist
Commonwealth Bank Of Australia, CBA
12.2020 - 06.2021
Bachelors of Business - Banking And Finance
Monash University
High School Diploma -
Brentwood Secondary College
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