Dynamic, highly certified HVAC&R Operations Manager and Senior Specialist with 20+ years of proven leadership across commercial, industrial, Allocating multi-trade crews, driving business development, and maintaining flawless safety compliance, Technical fault diagnosis on large commercial plant systems and chillers.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Service Manager
Enviro Building Services
06.2013 - Current
Operational Leadership: Direct day-to-day operations, crew allocation, and master job scheduling across large commercial service accounts.
Safety Culture: Lead workplace health and safety (WHS) protocols, ensuring zero-harm standards across all active site projects.
Stakeholder Management: Serve as primary technical liaison for property managers, facility directors, and enterprise clients.
Chiller Technician
Veolia
Preventative maintenance: diagnostic troubleshooting, and complex repairs on commercial chiller systems.
Manage end-to-end client communications: from initial service calls to ensuring high customer satisfaction.
Inventory & Parts Management: Sourcing OEM components and managing vehicle spare parts inventory for efficient first-time fix rates.
Service Reporting: Generating detailed technical reports and recommendations following site visits to support quote approval rates.
Leading Hand HVAC Technician
Decmil Australia — Pluto Gas Plant Project
01.2009 - 01.2012
Leadership: Led a multi-disciplinary team of technicians and trade assistants servicing heavy HVAC&R assets on a major LNG facility.
Safety & Permit Management: Acted as an Integrated Safe System of Work (ISSOW) Permit Holder, Work Scope Authoriser, and Personal Gas Monitor for Foster Wheeler Worley Parsons and Woodside.
Site Safety Leadership: Championed site safety culture as Safe Spine Leader, Certified Eye Checker, and designated First Aid Officer.
System Optimisation: Diagnosed complex system failures, streamlined spare parts procurement, and minimized plant downtime.
Company Director
Thermal Direction Air Conditioning Pty Ltd
05.2009 - 09.2009
Business Management: Founded and operated an independent HVAC contracting firm, delivering high-spec services to key clients including Karratha Contracting.
Technical Service: Provided end-to-end installation, preventative maintenance, and fault diagnosis for commercial and residential units.
Financial Oversight: Managed full business administration including bookkeeping, invoicing, parts sourcing, and tax preparation.
Offshore & Heavy Industrial HVAC Specialist
Sole Trader (David Veitch)
01.2007 - 01.2009
Subcontracted to tier-one energy providers.
Remote Deployment: Executed critical maintenance and emergency repairs on offshore oil, gas, and drilling rig plants throughout Australia and East Timor.
Refrigeration & Air-Conditioning Technician
Curtin University
06.2007 - 10.2007
Facility Management: Maintained campus-wide cooling infrastructure and HVAC networks across Western Australian university facilities.
Chiller & Service Technician
Trane
01.2003 - 01.2007
Chiller Technician: Delivered specialised technical service, overhaul, and maintenance for large-capacity commercial chillers in Sydney’s CBD and metropolitan area.
Education
Certificate III - Refrigeration & Air-Conditioning (Trade)