Strategic Technology and People Leader with over 20 years of experience delivering large-scale digital, ICT, and service transformation initiatives. A proven executive with a track record of aligning complex technology programs with business and policy outcomes across enterprise and government domains. Demonstrated leadership in building and scaling high-performing, multidisciplinary teams, driving human-centred design, and leading technology modernisation and service excellence agendas. Experienced in navigating regulatory and compliance frameworks and fostering cross-agency and public-private partnerships. Committed to values-based leadership and delivering measurable outcomes that improve citizen and customer experiences.