Summary
Overview
Work History
Skills
Timeline
Education
AssistantManager

Talara Mcrae

Administrator
Mildura,Vic

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Organized and dependable. successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Waitress Trainee

Wongarbon tavern
07.2007 - 02.2009
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Cultivated warm relationships with regular customers.
  • Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.
  • Maintained professional demeanor even difficult interactions resolving conflicts tact diplomacy.

Cashier

McDonald's
03.2009 - 12.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked front counter, drive-thru and other areas.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Collaborated with team members to complete orders.
  • Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Performed shift change tasks each day to keep store neat and running smoothly.

Bartender

Sand tavern
03.2013 - 06.2015
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Cashier

FoodWorks Condobolin
08.2016 - 07.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier

Iga Supa
07.2018 - 11.2020
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Greeted customers entering store and responded promptly to customer needs.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Bartender

Imperial Hotel & Restaraunt
11.2020 - 11.2021
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Bartender

Royal Hotel
11.2020 - 12.2022
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.

Bartender

Gol Gol Hotel
12.2022 - 03.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Upheld strict regulations for safe alcohol service and food safety.

Fast Food Worker

red rooster
08.2023 - 10.2023
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Processed orders on POS system and accepted cash and charge payments.
  • Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
  • Improved team efficiency with effective communication and coordination during peak hours.
  • Participated in regular team meetings to discuss performance and identify areas for improvement.

Administrator

ranfurly primary school
10.2022 - Current
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Served as liaison between parents and students.
  • Streamlined school operations by implementing efficient administrative processes and procedures.
  • Met with parents of prospective students to discuss student needs and school offerings.
  • Coordinated school facility use with maintenance personnel to achieve equitable access.
  • Maintained compliance with federal state regulations governing educational institutions ensuring the school''s good standing and reputation in the community.
  • Resolved conflicts among faculty members, staff, or students promptly while maintaining confidentiality and professionalism at all times.
  • Boosted parent and community engagement through regular communication and establishment of parent-teacher association.
  • Streamlined administrative processes by adopting new technology, significantly reducing paperwork and increasing office efficiency.
  • Increased student attendance rates through development and implementation of comprehensive attendance monitoring and intervention program.
  • Coordinated retrieval and distribution of student records from other schools and institutions.
  • Kept school in full compliance with established policies, legal requirements and student safety standards.
  • Communicated with parents to encourage active parental participation in education.
  • Maintained school focus on learning by enforcing rules related to academics, student discipline and class attendance.
  • Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
  • Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
  • Participated in development of school safety plans to address areas of concern.
  • Provided support to students with special needs and disabilities to deliver appropriate care and meet educational needs.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Monitored student attendance, documented truancy and submitted referrals per requirements.
  • Supported students, teachers and families during crisis situations.
  • Create and distribute school newsletter

Skills

Data entry

Attention to detail

Recordkeeping and file management

Office administration

Administrative support

Office management

Team collaboration

Document management

Conflict resolution

Work Planning and Prioritization

Scheduling

Time management

Relationship development

Business administration

Flexible schedule

Network administration

Multi-line phone systems

Verbal and written communication

Client communication

Administrative improvement

Timeline

Fast Food Worker

red rooster
08.2023 - 10.2023

Bartender

Gol Gol Hotel
12.2022 - 03.2023

Administrator

ranfurly primary school
10.2022 - Current

Bartender

Imperial Hotel & Restaraunt
11.2020 - 11.2021

Bartender

Royal Hotel
11.2020 - 12.2022

Cashier

Iga Supa
07.2018 - 11.2020

Cashier

FoodWorks Condobolin
08.2016 - 07.2017

Bartender

Sand tavern
03.2013 - 06.2015

Cashier

McDonald's
03.2009 - 12.2010

Waitress Trainee

Wongarbon tavern
07.2007 - 02.2009

High School Diploma -

Dubbo Senior Campus

Education

High School Diploma -

Dubbo Senior Campus
Dubbo Nsw

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Talara McraeAdministrator