Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

David Watts

MORAYFIELD,QLD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Floor Mangaer

Floor Manager
Wamuran, QLD
09.2010 - 06.2025
  • Developed strategies for increasing sales productivity and profitability within the department.
  • Resolved customer complaints or escalated them as necessary for further resolution.
  • Monitored inventory levels, restocked shelves as needed, and reported any discrepancies to management.
  • Assigned tasks to team members in accordance with their skillset.
  • Regularly communicated with vendors regarding orders placed or deliveries expected.
  • Provided exceptional customer service by addressing inquiries promptly and professionally.
  • Conducted regular audits of store operations to ensure compliance with company standards.
  • Maintained a safe, clean and organized floor environment.
  • Participated in meetings with upper management to discuss progress reports or operational updates.
  • Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
  • Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
  • Followed up with existing customers to generate new prospective buyers through referrals.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Education

Some College (No Degree) - Computer Aided Drafting

TAFE Queensland
QLD

Some College (No Degree) - Engineering

Royal Australian Navy
Sydney, NSW

Skills

  • Inventory management
  • Customer service
  • Store maintenance
  • PPE compliance
  • Troubleshooting
  • Data entry
  • Research

Certification

  • HR truck licence
  • high risk forklift licence
  • vehicle licence

Timeline

Floor Mangaer

Floor Manager
09.2010 - 06.2025

Some College (No Degree) - Computer Aided Drafting

TAFE Queensland

Some College (No Degree) - Engineering

Royal Australian Navy

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David Watts