David Dalrymple

• Performance Coaching: Evaluated and enhanced team member performance through targeted coaching, boosting work quality and motivation.
• Employee Relations: Directed employee relations with a focus on effective communication and professional development.
• Strategic Alignment: Aligned team objectives with company strategy, contributing to business growth.
• Client Relationship Management: Built and maintained strong client relationships through diligent account management and consistent project updates.
• Customer Service Excellence: Proactively addressed customer issues, ensuring positive outcomes and relationship maintenance.
• Resource Management: Managed departmental resources to adhere to industry and regulatory standards.

• Served as a Child Protection representative on the Foster Carer accreditation panel, enhancing the quality and safety of care.
• Conducted community education through seminars and workshops, raising awareness and understanding of child protection issues.
• Acted as a primary contact for Child Protection, offering expert consultation and advice to the community.
• Represented Child Protection in a broader alliance, contributing to effective demand and resource management.
• Played a key role in developing departmental policies and procedures, aligning them with legal and regulatory standards.
• Designed and implemented targeted interventions that safeguarded children, promoting family unity and safe reunification practices.

• Quality Assurance: Conducted comprehensive audits to evaluate compliance with internal standards and regulatory requirements, ensuring the highest quality outcomes.
• Process Improvement: Identified areas for process enhancement and implemented strategic initiatives to increase efficiency and effectiveness.
• Regulatory Oversight: Monitored and enforced adherence to industry regulations, mitigating risks and maintaining organizational integrity.
• Training and Development: Developed and delivered training programs to educate staff on quality standards and best practices.
• Performance Analysis: Analyzed audit results to pinpoint trends, report findings, and recommend actionable solutions to leadership.
• Stakeholder Engagement: Collaborated with internal and external stakeholders to align quality objectives with business goals.
• Documentation Control: Managed the documentation process to ensure accuracy, completeness, and accessibility of quality records.
• Risk Management: Assessed potential risks and developed contingency plans to prevent non-compliance and quality issues.

• Quality Assurance: Conducted comprehensive audits to evaluate compliance with internal standards and regulatory requirements, ensuring the highest quality outcomes.
• Process Improvement: Identified areas for process enhancement and implemented strategic initiatives to increase efficiency and effectiveness.
• Regulatory Oversight: Monitored and enforced adherence to industry regulations, mitigating risks and maintaining organizational integrity.
• Training and Development: Developed and delivered training programs to educate staff on quality standards and best practices.
• Performance Analysis: Analyzed audit results to pinpoint trends, report findings, and recommend actionable solutions to leadership.
• Stakeholder Engagement: Collaborated with internal and external stakeholders to align quality objectives with business goals.
• Documentation Control: Managed the documentation process to ensure accuracy, completeness, and accessibility of quality records.
• Risk Management: Assessed potential risks and developed contingency plans to prevent non-compliance and quality issues.

• Child Safety: Investigated child abuse and neglect reports, adhering to the Children, Youth & Families Act 2005.
• Family Support: Connected families with support services, fostering trust and respect to encourage positive change and ensure child safety.
• Case Management: Collaboratively developed case plans with families, partners, and agencies to resolve protective concerns.
• Consultation & Referrals: Provided expert advice and directed families to suitable treatment options for effective care.

Mentorship & Legal Action:

• Mentorship: Guided new practitioners on best practices, clinical skills, and career growth.
• Legal Proceedings: Initiated legal actions in the Children’s Court to manage risks within a legal framework.