David Zotter

AI bring over 20 years of experience in Account Management, Business Development and Customer Success.

I've always had a passion for building relationships with customers from an early age. At 19 years I was the youngest company area manager of a fitness equipment chain. This is where my sales experience began.

From there I moved into telecommunications and became a Business Account Manager. I then complemented this with becoming a Cisco Certified Solution Consultant where for many years I was responsible for the technical aspect of each solution sold. From Enterprise, I transitioned into Government where I designed over 100 million TCV of data and IP in successful tender responses.

A move to Brisbane from Sydney I was drawn to wireless technology and soon extended my knowledge into the world of GPS, Telematics, SaaS and Fleet Management as a Customer Success Manager. This is where I gained the skillset. of an in depth understanding customer culture and workflow. Armed with customer onboarding and retention skills I took on a dual role of Sales with Customer Success and was promoted to an Account Executive.

I'm currently (exploring (ethical) AI tools and automation to drive business transformation

Recent Wins 2024

DHL

This customer I signed with a 3-year deal, however, to overcome the mandate that they don’t sign with vendors for more than 12 months I put in place a 1 + 1 +1 contract with two extensions in the clause. So, rationalization and clean up with a resign of the existing business was completed. When I started working with DHL, they had seen little value in the telematics solution they had invested in. I re-introduced and redesigned access security levels, understood their feedback from drivers and looked at who was using the My Geotab platform. I also then empowered a super user to train their own staff. The policy for improved safe driving analytics was put in place, increasing the company’s safety performance to the 98th percentile. DHL Head office has taken interest in DHL express APAC and would like to consider the solution as. the global standard. Company values and cultural alignment projects were introduced

PTFI

Freeport McMoRan 2750 Services re- contracted for 24 months with no pricing erosion. This was driven to protect the business from industry price increases, churn and provide. onboarding of another 700 new IVMS devices receiving the notice of PO being issued Our relationship was strong, and I approached them for a discussion around resigning. It was a simple message which was welcomed by using the risk of technology pricing increases. This customer is now using 3450 IVMS services. This is Geoforce’s biggest customer in the APAC region

Kennards Hire

Existing logo – New Business deal. 130,000.00 TCV over 36 Months 250 IVMS Tracking devices with raw data subscription via API.

Customer looking to consolidate and reduce vendor management.

3G swap out inevitable – incentivized consolidation.

Challenges - Kennards to not sign fixed term agreements. Solution – Building a flexibility into the term ultimately avoiding price increases.

Presales engineering was engaged in API testing and consultation for interoperability on installs. Project management and rollout were seamless during the sales process. Customer also had 2000 existing services – CSM activity