Hello, my name is Davide and I am back in Italy after a year in asutralia.
During this year abroad I started working in bakery teams and pastry assistant.
I have learnt a lot in this year and would like to continue in this sector to enrich my knowledge.
I am a punctual and very precise worker, I have a good ability to learn quickly and I am a very polite person with customers and colleagues.
I'm still working on my English but I'm learning fast.
Overview
6
6
years of professional experience
Work History
Bakery Team Member and Pastry Assistant
Butterboy
Shop 13 74-78 The Corso Manly 2095, NSW
06.2023 - 12.2023
Measured out ingredients accurately to ensure consistent product quality.
Checked baked goods periodically during baking process to ensure desired results were achieved.
Placed orders for additional supplies when necessary based on production needs.
Inspected finished products before packaging them up for sale.
Packaged finished products into boxes or containers for delivery or sale in store.
responsible for the production of dough.
Waiter and Baker/pastry Assistant
AcquaFresca By Pilu
88 Evans St, Freshwater 2096, NSW
06.2023 - 12.2023
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated leadership by making improvements to work processes and helping to train others.
Exceeded customer satisfaction by finding creative solutions to problems.
Identified needs of customers promptly and efficiently.
Greeted customers, answered questions, and provided product knowledge.
Checked expiration dates on all food items to ensure freshness of products being sold.
Assisted in the preparation of a variety of pastries and desserts, such as cakes, pies, tarts, and muffins.
Weighed out ingredients accurately according to recipes and instructions from the head chef.
Cleaned utensils used in the preparation of desserts after each use.
Followed recipes to create cake, cookies.
Bakery Team Member and Pastry Assistant
The Boat House Group
Manly 2095, NSW
02.2023 - 06.2023
Provided excellent customer service to foster satisfaction and loyalty.
Assisted bakery manager with coordinating product ordering, receiving and stocking.
Stayed on top of changes in bakery menu to provide customers with optimal service.
Responsible for the creation of products based on orders received.
Creating recipes for: bread, focaccia and pasta.
Help the pastry team to create dessert.
Sales Clerk
Rossi & Lersa Spa
Luisago, Italy
03.2021 - 12.2022
Supported customers by phone regarding store operations, products, promotions and orders.
Answered questions and inquiries per shift regarding products, prices and availability.
Followed up after sales to assess satisfaction and identify ongoing requirements.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Responded to customer questions about products and services.
Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
Sales Clerk
FOC Ferramenta SRL
Colverde, Italy
04.2018 - 03.2021
Built and maintained relationships with peers and upper management to drive team success.
Helped customers find specific products, answered questions and offered product advice.
Worked with fellow sales team members to achieve group targets.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Answered product questions with up-to-date knowledge of sales and promotions.
Developed trusting relationships with customers by making personal connections.
Waiter
King La Pizzeria
Luisago, Italy
09.2017 - 04.2018
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Set up tables in between patrons to reduce wait times.
Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
Suggested additional items to customers to increase restaurant sales.
Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Commis I – Pastry & Bakery | Opening Team Member at Cake N Box (Vida Pura Café), KuwaitCommis I – Pastry & Bakery | Opening Team Member at Cake N Box (Vida Pura Café), Kuwait