Davide Pasetti

Managed daily store operations like: inventory of goods management, control of cash and store opening/closing procedures, organize weekly work shifts, managing customer complaints and maintain a good and profitable relationships;

Recruiting and trained new employees on product knowledge, customer service standards, and operational procedures;

Established relationships with vendors;

Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.

Collaborated with management to identify areas for operational improvement, leading to enhanced performance;

Maintained a clean and organized workspace for optimal productivity and safety;

Listened carefully to customer requests and created personalized, delicious beverages, which improved sales;

Preparing espresso and every type of italian coffees variety (like cappuccino, marocchino, latte macchiato, caffé salentino etc);

Preparing ice creams and serving to customers.

Cooking Sicilian rotisserie specialty like: Eggplant Parmesan, Arancini, sicilian pizza (a different recipe from the Neapolitan one), Panzerotti and extra seasonal/weekly dishes (Meatball in tomato sauce, salty mille feuilles, lasagna, fried chicken etc);

Cashier and employee.

Preparing espresso and every type of italian coffees variety (like cappuccino, marocchino, latte macchiato, caffé salentino etc);

Cashier and employee.

Maintained clean and organized dining areas for optimal guest experience.

Coordinated with kitchen staff to streamline order delivery and maintain service efficiency.

Resolved guest concerns promptly to foster positive dining atmosphere and loyalty.

Seasonal job

Seasonal job