David Fie Marino
Berwick,VIC
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
I am passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Knowledgeable and dedicated customer service professional with extensive experience in the community service sector. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients.
I am motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Warehouse Forklift Operator
Omya
02.2023 - 01.2024
- Increased warehouse efficiency by implementing a new forklift operating system and training staff.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Reduced product damage by performing routine forklift maintenance and safety checks.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
- Assisted in inventory management through accurate record-keeping of forklift operations and stock movement.
- Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
Forklift Operator
Blaney Wholesale Foods
08.2022 - 02.2023
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
International Partnership Development Coordinator
Uniting Church In Australia
10.2020 - 06.2022
- Established strong international partnerships by identifying potential collaborators and conducting thorough research on their capabilities.
- Enhanced global outreach efforts with the development of targeted marketing materials and presentations for partner organizations.
- Coordinated cross-functional teams for effective communication and collaboration in pursuing partnership opportunities.
- Negotiated favorable terms for collaboration, ensuring mutual benefit for both parties involved.
- Implemented innovative strategies to attract high-quality partners, contributing to increased organizational growth and success.
- Monitored progress of existing partnerships, proactively addressing any issues or concerns that arose during collaborations.
- Developed comprehensive reports on partnership activities, highlighting successes and areas for improvement.
- Organized international events and conferences to foster networking opportunities among potential partners.
Multicultural Consultant
Uniting Church Of Australia
01.2018 - 10.2020
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Developed ways in which people of CALD backgrounds could be included in every day life.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Supported clients with business analysis, documentation, and data modeling.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
Education
Master's of Theology - Theology
University of Birmingham
Birmingham, England11.2011
Certificate IV - Training And Assessment
Chisholm Institute
Berwick, VIC01.2010
Bachelor of Theology - Theology
Malua Theological College
Apia, Samoa12.2009
Skills
- Client Needs Assessments
- Social integration
- Health Promotion
- Community Outreach
- Individualized support
- Counseling
- Client Advocacy
- Truck loading and unloading
- Materials Handling
- Shipment Receiving
- Order Picking
- Loading Dock Procedures
- Pallet Jack Operation
- Storage procedures
- Loading and unloading
- Shipping and receiving
- Forklift Operation
- Warehouse Safety
Additional Information
Referees are available upon request
Timeline
Warehouse Forklift Operator
Omya
02.2023 - 01.2024
Forklift Operator
Blaney Wholesale Foods
08.2022 - 02.2023
International Partnership Development Coordinator
Uniting Church In Australia
10.2020 - 06.2022
Multicultural Consultant
Uniting Church Of Australia
01.2018 - 10.2020
Master's of Theology - Theology
University of Birmingham
Certificate IV - Training And Assessment
Chisholm Institute
Bachelor of Theology - Theology
Malua Theological College
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