Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

David John Roche

Singapore

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Manager

Urbanfox
Singapore, Singapore
07.2016 - 03.2024
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Created detailed reports on the performance of individual departments within operations.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Coordinated cross-functional teams to ensure timely delivery of market place products and services.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Collaborated with sales, marketing, finance, and human resources departments to ensure seamless coordination.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Performed cost analysis for various projects to determine budget requirements.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Addressed customer concerns with suitable solutions.
  • Measured and reviewed performance via KPIs and metrics.
  • Collaborated with team leaders on quality audits.
  • Managed and oversaw the timely completion of cold chain & ambient medication deliveries as a project manager for Singhealth Singapore.
  • Designed and implemented upgrades for local TMS, delivery APP, and crowdsource module.

Manager of Operations

OPEN4 former Source One
Brookvale Sydney , NSW
01.2003 - 06.2016
  • Oversaw inventory management activities including ordering supplies as needed.
  • Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
  • Collaborated with other managers across the organization to develop strategies that support overall company objectives.
  • Planned and coordinated logistics for large-scale events or conferences.
  • Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
  • Led process improvement initiatives, resulting in an increase in operational efficiency.
  • Ensured compliance with industry regulations and maintained high standards of operational excellence.
  • Monitored operational budgets, reducing costs through strategic planning and optimization.
  • Oversaw daily operations, ensuring efficiency and effectiveness across all departments.
  • Managed teams responsible for transportation and onsite installation.
  • Coordinated with other department heads to align operational activities with overall company objectives.
  • Coordinated logistics and supply chain operations, ensuring timely delivery of products and services.
  • Addressed customer concerns with suitable solutions.

Warehouse Manager

Herman Miller
Alexandria , NSW
06.2001 - 01.2003
  • Monitored staff performance, identified areas for improvement, and provided training as needed.
  • Established procedures for receiving, storing, handling hazardous materials safely.
  • Communicated regularly with other departments regarding supply chain activities.
  • Developed strategies to optimize workflow processes in order to maximize productivity.
  • Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
  • Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
  • Planned and implemented efficient warehousing systems for incoming and outgoing goods.
  • Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
  • Utilized inventory management software to track stock levels and maintain accurate records.
  • Conducted regular audits of warehouse operations to identify areas of improvement.

Butcher

Devitt Meats
Narrabeen, NSW
01.1990 - 05.2001
  • Stocked shelves with freshly cut meats for customers to purchase.
  • Inspected meats for quality assurance before selling them to customers.
  • Prepared cuts of beef, pork, veal, lamb and poultry to customer specifications.
  • Operated slicers, grinders and other butcher shop equipment safely.
  • Assisted customers with special orders or requests for certain cuts of meat.
  • Weighed, wrapped, labeled, priced, and displayed merchandise for sale.
  • Received and processed customer orders for meat products.
  • Monitored temperature levels in refrigeration units throughout the day.
  • Ensured that all food safety regulations were followed at all times while preparing food.
  • Ordered supplies from vendors when necessary to meet customer demand.

Education

Warehouse & Transport Management - Warehouse & Transport Management

NSW Transport Authority
Sydney, NSW
01-2004

High School Diploma -

Marist Brothers Eastwood
Sydney, NSW
10-1982

Skills

  • Business Development
  • Operations Management
  • Staff Development
  • Performance Management
  • Strategic Planning
  • Policy Implementation
  • Contract Management
  • Complex Problem-Solving
  • Salesforce Management
  • Project Management
  • Document Control
  • Performance monitoring
  • Health and safety compliance
  • Quality assurance and control
  • Operational Efficiency
  • Contract review and recommendations
  • Logistics Management
  • Budgeting and forecasting
  • Work flow planning
  • Risk Management

Affiliations

  • Love sports activities

Accomplishments

  • Workplace certificates

Certification

  • NSW transport certificate

Languages

English
Elementary

Timeline

Manager

Urbanfox
07.2016 - 03.2024

Manager of Operations

OPEN4 former Source One
01.2003 - 06.2016

Warehouse Manager

Herman Miller
06.2001 - 01.2003

Butcher

Devitt Meats
01.1990 - 05.2001

Warehouse & Transport Management - Warehouse & Transport Management

NSW Transport Authority

High School Diploma -

Marist Brothers Eastwood
David John Roche