Experienced OTC Derivatives Operations Analyst and Team Leader currently pursuing a Master of Financial Planning. Skilled in trade life-cycle, collateral management, and compliance across various derivatives including FX, interest rate, commodities, and credit trades. Proven track record in premier financial institutions, banks, and corporations. Known for adept coaching, communication, and teamwork, driving high customer satisfaction and service excellence.
• Leading a team of 7 to ensure smooth and effective operations in OTC Derivatives.
• Implementation of processes and control resulting in the reductions of manual processing time and risk by 40% for Monthly client valuation reports.
• Managing daily workflow and overseeing task execution for a team of seven.
• Developing and implementing comprehensive training plans for team members.
• Conducting manual valuation breakdowns and investigating discrepancies in trade valuations.
• Generating and analysing reports from internal sources, comparing them with external sources to manage risks and reconcile collateral exchanges.
• Providing mentorship and guidance to team members on complex trade issues.
• Overseeing various derivative trades, including Commodity Derivatives, Interest Rate Swaps, Fixed Income products, and Currency options.
• Approving and creating new GMRA, Initial and Variation Margin Credit Support Annex (CSA) contracts for institutional clients.
• Maintaining and updating Excel Macros to ensure client satisfaction and compliance with market regulations.
• Overseeing the efficient functioning of the OTC Derivatives PU, the bank's largest division in Corporate and Institutional Banking.
• Producing daily market reports encompassing equity, fixed income, currency, and commodity markets.
• Managing daily collateral activities for institutional banking portfolios of NAB and BNZ.
• Driving automation efforts for key processes such as Mark to Market valuations and compliance checks.
• Conducting portfolio reconciliations for both collateralise and uncollateralised entities.
• Receiving accolades from senior management for exceptional handling of queries from high-value clients.
• Playing a pivotal role in the migration and decommissioning of core systems, overseeing the transition to Calypso and managing over 400 collateral contracts.
• Managing the entire life cycle of OTC Derivatives for a diverse range of products, including Interest Rate Swaps, Cross Currency, Commodities, and Currency Options.
• Providing excellent customer service to members and clients of multiple superannuation funds.
• Resolving member inquiries using Salesforce CRM and internal databases.
• Ensuring compliance with Superannuation legislation and regulations.
• Exceeding Team Leader expectations and shared goals in a team-based environment.
• Providing training, professional development, and mentoring to team members.
• Meeting and exceeding all KPIs including Adherence, Quality Assurance, and Net Promoter Score.
• Building strong relationships with internal stakeholders through exceptional communication skills.