Davina Eason

Position Role: Provide assistance within both Cumberland & Macarthur Districts by planning, organising and coordinating administration of the districts human resources, financial management. Budget, records and purchasing needs. Liaise with staff at all levels and volunteer members of the NSW RFS.

• Coordinate a full range of administrative and clerical support to the team, including coordinating tasks, maintaining registers/databases, and establishing and maintaining administrative processes to contribute to the smooth running of activities.
• Provide financial / purchasing assistance to the team, including obtaining quotes, raising purchase orders, goods receipting, and amending requisitions as needed, in SAP and Coupa and provide financial reports to the District Manager, as required.
• Coordinate office systems, procedures and organisational methods to improve office efficiency in accordance with policies, procedures and standards.
• Respond to incoming enquiries (over the phone, email or face to face), providing information and referring enquiries in a professional, effective and responsive manner to achieve an appropriate and positive customer experience.
• Provide accurate word processing and other support including, proof reading, drafting and preparing correspondence, developing and maintaining spreadsheets, developing and reviewing content on OneRFS and Cumberland/Macarthur Members Group & Cumberland/Macarthur Women’s Support Forum Facebook pages, and extract information from internal systems to support the achievement of team objectives.
• Coordinate meetings including prepare agendas, organising venues and catering and distributing minutes to support the effectiveness of the team’s meeting/committees.
• Maintain the computerised records management system and create, store, retrieve and archive files to ensure the accurate and safe storage of information and contribute to timely response for information.
• Intermediate/Advanced working knowledge of HPE CM and maintain both districts folders.
• Assist in the development of projects relating to the work of the team so the projects outcomes are achieved and material is accurate and recorded.
• Liaise with 6 councils in the organisation of events and meetings.
• Use the Incident Control System (ICON) during incidents to view and prepare SitReps, attached documents and enter data into the Incident Log.
• Working knowledge of RFS ACTIV
• Assist vendors with using Q2C and approving information as required
• Mentor and instruct staff in the above activities when needed so that the effective and efficient processing of office practices are administered.
• When needed, participate in activities to protect the community from fire and similar incidents within the scope of the qualifications held.

Achievements:

• Deployed in July 2024 to British Columba, Canada as part of a multiagency team to provide Incident Management Team assistance.
• Part of the Logistics 2 & 3 Training Team.
• Part of the Emergency Logistic Solutions (ELS) Training Team, ELS Subject Matter Expert.
• Studying a Certificate IV in Human Resource Management through NSW TAFE (Online).
• Deployed to WA as part of a team to provide incident management assistance – February 2022
• HPE CM subject matter expert for the Cumberland & Macarthur District Offices.
• Arrange for Australia Post to collect mail from the Macarthur District Office instead of a member of staff going into Council when mail needs to go out.

• Provide a broad level of support activities that work towards unit outcomes and the resolution of issues and problems.
• Use appropriate administrative and operational corporate systems to monitor and act on requests for specialist support and provide a strong customer focus to ensure that a quality service is provided for end users.
• Contribute to the development and implementation of procedures and guidelines to ensure that a high standard of service is maintained.
• Provide timely and effective responses to requests for support given the need to balance time spent on immediate support demands with the implementation of new initiatives.
• Ensure that corporate systems are updated and maintained in line with NSW RFS policies and procedures.
• Keep up to date with current and developing NSW RFS Service Standards, Policies, Operational Doctrine and guidelines.
• Display an appreciation and understanding of the issues that affect a volunteer organisation and the complexities that surround volunteer management.
• Complete the above activities in accordance with the relevant personal work plan and acquire and maintain prescribed competencies outlined within individual professional development plan.

Achievements:

• Obtained a Forklift Licence.
• Assisted in the planning, coordination and running of the 1st Blue Mountains Community Engagement Conference 2017.
• Coordinated the 2016 ‘Stuff Your Chopper’ Challenge for the Blue Mountains.
• HPE CM subject matter expert for the Blue Mountains District Office.
• Valued Inventory and EAM subject matter expert for the Blue Mountains District.
• Functioned in the following roles as part of IMT’s over multiple Section 44’s: Management Support Officer (MSO), Resource Officer, Finance Officer, Logistics Officer (not fully Qualified), and Logistics Support.
• 20109/2020 Fire Season fulfilled the role of MSO at the fires in Glen Innes for 2 weeks and as a Resource Officer for 10 weeks at Hawkesbury’s Gospers Mountain Fire.