Davina Wade
Summary
Highly skilled communicator with a focus on attentive listening, emotional intelligence, humility, and cultural sensitivity. Experienced family coordinator in Early Childhood Education, responsible for teaching, caring for, and cooking for children. Passionate about making a positive difference in their lives. 11 years of experience in the insurance industry in an administration operations role, with a strong attention to detail and efficiency. Possesses transferable skills that make me well-equipped for this role and always eager to acquire new knowledge. Strong advocate for teamwork and actively contributes to supporting colleagues. Self-directed and capable of working independently. Holds current Basic New Zealand First Aid and New Zealand Basic Food Safety & Hygiene certificates.
Overview
27
27
years of professional experience
Work History
Family coordinator & Driver
Community kids Childcare
04.2021 - 09.2024
- Assisted teachers in creating a safe and engaging environment.
- Executed safe pick-up and drop-off routines for children, ensuring punctuality and security.
- Established personalized relationships with parents and children to foster trust and communication.
- Prepared and planned nutritious meals for children, ensuring balanced diets
COVID-19 Response Frontline Case Investigator
Healthstat Limited (Casual Shift Work)
12.2021 - 09.2023
- Ensured the privacy of clients and contacts through diligent and discreet management of confidential information.
- Connected with clients by conducting interviews that reflected professional, emotional, and cultural sensitivity.
- Compiled and maintained detailed records of demographic information, including symptoms, pre-existing medical conditions, and contacts made during the infectious period.
Cook/Teacher Aide, Driver
Choice Kids Childcare
12.2018 - 02.2021
- Provided reliable transportation for children, maintaining a secure and timely pick-up and drop-off schedule.
- Developed and executed meal plans, ensuring dietary and allergy needs were met for up to 70 children.
- Oversaw budget adherence for menu planning.
- Recognized for exceptional engagement service with an award in 2019.
- Provided catering services for Centre events, enhancing guest satisfaction.
Administration Operations
Vero Insurance/Suncorp NZ
09.2007 - 08.2018
- Coordinated food and beverage schedules for staff, including senior leadership and board members.
- Managed supply orders and restocked kitchen inventory to meet operational needs.
- Received external clients and collaborated with internal hosts to provide efficient visitor management at Reception.
- Redirected telephone calls to appropriate internal teams, providing relevant policy information.
- Photocopying, scanning, binding, laminating and carrying out other duties as and when required
- Processed incoming and outgoing mail, meticulously sorting endorsement payment schedules and inserting appropriate literature into policies.
- Honoured with the Vtech Employee of the Year 2012 award for outstanding contributions to administration operations.
Front of house
Souter House
01.2004 - 03.2007
- Responsible for ensuring all guests received a great dining and Accommodation experience
- Welcome booked, walk-ins and handled all online enquiries
- Made changes to bookings, menus, operating till and eftpos equipment
- Ensuring compliance with licensing, health and safety legislation/guidelines are all up to date
- Waitress taking orders and liaising with chef, kitchen and bar staff
- Performing cleaning duties in guest rooms including vacuuming, windows, bathrooms, making beds and restocking supplies
- Ordering stock levels and maintaining enough supplies for ongoing operations
Co-owner/Operator
Mozart Cafe
08.1997 - 03.2007
- All operations and responsibilities concerned running a small business
Skills
- Creativity and innovation
- Budgeting and financial planning
- Case tracking and follow up
- Effective communication
- Relationship building
Timeline
COVID-19 Response Frontline Case Investigator
Healthstat Limited (Casual Shift Work)
12.2021 - 09.2023
Family coordinator & Driver
Community kids Childcare
04.2021 - 09.2024
Cook/Teacher Aide, Driver
Choice Kids Childcare
12.2018 - 02.2021
Administration Operations
Vero Insurance/Suncorp NZ
09.2007 - 08.2018
Front of house
Souter House
01.2004 - 03.2007
Co-owner/Operator
Mozart Cafe
08.1997 - 03.2007
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