Davinder Singh
Marketing Specialist
Melbourne,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced marketing specialist with over 12 years of experience in marketing. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
RSO(REGIONAL SALES OFFICER )SALES & MARKETING
MADHAV ALLOYS PVT LTD
Khanna, Punjab
04.2019 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used coordination and planning skills to achieve results according to schedule.
- Resolved problems, improved operations and provided exceptional service.
- Increased customer satisfaction by resolving issues.
- Participated in team-building activities to enhance working relationships.
- Used Microsoft Word and other software tools to create documents and other communications.
- Prepared variety of different written communications, reports and documents.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Handled over 50 calls per day to address customer inquiries and concerns.
PDTR (PREMIUM DEALER TECHNICAL REPRESENTATIVE)
ACC CEMENT COMPANY
Khamano, Punjab
02.2010 - 03.2019
- Managed over 50 customer calls per day and also increased sales by 30%.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked with customers to understand needs and provide excellent service.
- Used coordination and planning skills to achieve results according to schedule.
- Resolved problems, improved operations and provided exceptional service.
- Increased customer satisfaction by resolving issues.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Maintained excellent attendance record, consistently arriving to work on time.
Education
MBA (Master of Business Administration) - Marketing
Punjab Technical University (PTU)
Jalandhar 03.2013 - 05.2015
BA (Bachelor of Arts) - History
Punjabi University
Patiala 07.2003 - 07.2005
Skills
Talented salesperson
Personal computer maintenance
Sales coaching
Sales initiatives and techniques
Sales strategy development
Sales analysis
Excellent sales skills
Add-on Sales
Understanding of sales retention
References
“References upon request ”
Timeline
RSO(REGIONAL SALES OFFICER )SALES & MARKETING
MADHAV ALLOYS PVT LTD
04.2019 - Current
MBA (Master of Business Administration) - Marketing
Punjab Technical University (PTU)
03.2013 - 05.2015
PDTR (PREMIUM DEALER TECHNICAL REPRESENTATIVE)
ACC CEMENT COMPANY
02.2010 - 03.2019
BA (Bachelor of Arts) - History
Punjabi University
07.2003 - 07.2005