Davinder Singh

Dedicated and compassionate House Manager with a proven track record of providing exceptional care and support to individuals with diverse needs, including psycho-social, autism, chronic schizophrenia, paraplegia T12, bipolar disorder, diabetes, and asthma. Overseeing 5 Supported Independent Living (SIL) houses with a total of 12 participants, leading a team of 50+ staff. Adept at developing and implementing personalized care plans, conducting training, and ensuring the well-being of clients. Experienced in managing house processes, audits, and stakeholder reporting.

• SIL House Manager, Sunny Pine Home Care, Overseeing 5 SIL houses with 12 participants, addressing various conditions, Leading a team of 50+ staff, ensuring high-quality care and support., Conducting training and inductions for new staff on house processes and client support., Preparing and checking periodic reports for stakeholders, ensuring transparency., Providing direct care and support to individuals with disabilities., Administering medication according to prescribed schedules and monitoring health conditions., Developing and implementing personalized care plans based on clients' needs and goals., Collaborating with healthcare professionals, therapists, and family members for optimal client care., Assisting with meal planning and preparation as needed., Supporting clients in engaging in recreational and community activities., Documenting observations, progress, and incidents accurately., Implementing organization-wide house rules, cleaning schedules, meal planners, and health instructions., Managing the stocking of day-to-day supplies for the houses., Working with the Operations Manager to enhance support quality and service processes., Developing and coaching support workers to ensure high-quality services in line with NDIS standards., Administering compliance management and audit activities, including progress notes, medication audits, and fire safety checks., Monitoring support services delivery within budget., Coordinating the transition of new clients into service., Ensuring client documentation and appointment schedules are up to date., Managing and escalating conflicts and performance issues within the team., Providing after-hours support when on shift.
• Acting Manager, Greenhaven SRS West Footscray, Jan 2023 to Jan 2024, Ensuring the well-being and safety of residents., Coordinating personal care, medication management, and other support services., Developing and implementing individual care plans for residents., Addressing concerns or complaints from residents or their families., Cooking meals for residents during acting manager shifts (weekends).