Davinder Singh
Cranbourne north
Summary
Skilled and dependable Motor Mechanic with over 5 years of hands-on experience in diagnosing, repairing, and maintaining various types of vehicles. Proficient in using diagnostic tools, interpreting technical manuals, and delivering quality service. Committed to safety, customer satisfaction, and efficient turnaround times.
Overview
15
15
years of professional experience
Work History
Courier
Self-employeed
12.2018 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Followed company policies and procedures during shift.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Customer Service Representative
Casey City Council
11.2022 - 04.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Participated in training programs to enhance product knowledge and customer service skills.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Motor Mechanic
Ringwood Autocare pty ltd
01.2017 - 01.2018
- Performed diagnostics and repair on engines, brakes, steering, and other components.
- Completed up to 5+ vehicle repairs daily with a 98% customer satisfaction rate.
- Maintained accurate records of repairs, parts used, and service times.
- Trained junior mechanics and supported workshop organization.
Motor Mechanic
Brighton Ford pty ltd
01.2016 - 01.2017
- Assisted in troubleshooting and repairing a variety of automotive issues.
- Learned to use diagnostic equipment under supervision.
- Maintained cleanliness and order of the workshop.
- Shadowed senior mechanics during complex repair work.
- Suspension system: inspected, removed, and refitted suspension components in the vehicle.
- Checking the tyre pressure, removing, rotating, and refitting wheels, checking, servicing, and replacing ball joints, inspecting wheels, and replacing the valves.
- Servicing all makes and models of vehicles.
- Stayed up-to-date with industry advancements, ensuring the application of current techniques and tools during repairs.
Motor Mechanic
Royal taxis pty ltd
01.2010 - 01.2014
- Perform minor and major service.
- Service of transmission (auto/ manual), draining and refilling of transmission oil, inspecting the pan and checking for fluid leaks.
- Inspect, service and repair braking systems (drum & disc types), changing pads, replace rotors, inspecting/replacing hoses etc., bleeding brakes, repairing or replacing master cylinder, grind all types of disc rotors.
- Differential: removed and refitted, repair and service of differential and drive shafts.
- Following strict safety policies and procedures.
- Keeping work areas clean, tidy, organized, and safe from hazards to health and safety.
Education
Certificate III - Automotive Mechanics
Cambridge International College
Melbourne, VIC01.2010
Certificate III - Frontline Management
Cambridge International College
Melbourne, VIC01.2010
Diploma - management
Cambridge International College
Melbourne, VIC01.2011
Diploma - Automotive Management
Ashmark Institute
Melbourne, VIC01.2012
Certificate IV - Automotive Technology
Acumen Institute
Melbourne, VIC01.2013
Skills
- Automotive troubleshooting and repair
- Brake maintenance expertise
- Electronic systems proficiency
- Transmission repair proficiency
- Scheduled maintenance practices
- Experience with Snap-on diagnostic systems
- Customer service documentation
- Workshop safety compliance
- Time management
- Customer service
- Problem-solving
- Attention to detail
Personal Attributes
Time management: Experience in working under tight deadlines to meet intraday targets, demonstrating a strong capability to manage and prioritize multiple tasks in meeting expectation, continuously developing organizational and management skills.
Timeline
Customer Service Representative
Casey City Council
11.2022 - 04.2024
Courier
Self-employeed
12.2018 - Current
Motor Mechanic
Ringwood Autocare pty ltd
01.2017 - 01.2018
Motor Mechanic
Brighton Ford pty ltd
01.2016 - 01.2017
Motor Mechanic
Royal taxis pty ltd
01.2010 - 01.2014
Certificate III - Automotive Mechanics
Cambridge International College
Certificate III - Frontline Management
Cambridge International College
Diploma - management
Cambridge International College
Diploma - Automotive Management
Ashmark Institute
Certificate IV - Automotive Technology
Acumen Institute
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