Summary
Overview
Work History
Education
Skills
Reference
Timeline
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Davy Leng

Springvale,VIC

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks.


Assisting the Director/ Mortgage Broker in managing a high-volume loan paperwork in dynamic environments with high production, approval and customer relations. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.

Overview

2
2
years of professional experience

Work History

Administrative Assistant

ARG Finance
02.2022 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management.
  • Managed multiple priorities effectively, ensuring timely completion of tasks related to loan applications, documentation, and follow-up communications with Lenders.
  • Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Education

Bachelor of Business (Economic And Finance) -

RMIT University
Melbourne, VIC

Certificate IV - Finance And Mortgage Broking

AAMC Training Group
Online

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • File Organization
  • Administrative Support
  • Professional Communication
  • Dedicated Team Player
  • Data Collection

Reference

Sharfaraz Khan

Mortgage Broker/ Insurance Advice Consultant

0402 488 024

Sharfarazkhan@bigpond.com

Timeline

Administrative Assistant

ARG Finance
02.2022 - Current

Bachelor of Business (Economic And Finance) -

RMIT University

Certificate IV - Finance And Mortgage Broking

AAMC Training Group

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Davy Leng