Davy Ruth Meguiso
Carlton,VIC
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
7
7
years of professional experience
Work History
Receptionist
Corporate Living Accommodation
03.2023 - Current
- Completed late check-ins and directed guests to rooms and facilities.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Trained staff to provide excellent customer service, apply best practices and comply with procedures.
- Completing Night Audit Reports
Chef De Partie
The Peacock South Yarra Chef
11.2021 - Current
- Maintained well-organized mise en place to keep work consistent.
- Rotated stock to use items before expiration date.
- Operated all kitchen equipment safely to prevent injuries.
- Trained kitchen staff to perform various preparation tasks under pressure.
Guest Services Agent
Travelodge Hotel, Bankstown
02.2018 - 10.2021
- Knowledgeable of Protel OS
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Chef De Partie
Louisville Marriott Downtown Line Cook
09.2016 - 09.2017
- Plated meals paying special attention to garnishes and overall presentation.
- Mentored kitchen staff to prepare each for demanding roles.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
- Maintained up-to-date knowledge of current culinary trends and techniques.
- Planned and directed high-volume food preparation in fast-paced environment.
Education
Certificate IV in Commercial Cookery -
The Illawara Bus. College
Bankstown01.2021
Bachelor of Science - Hotel and Restaurant Management
John B. Lacson Colleges Foundation
Bacolod, PH05.2015
Skills
- Organization Skills
- Billing and Payment Processing
- Appointment Booking
- Call Answering and Routing
- Telephone Skills
- Confirming Transactions
- Time Management
- Business Administration
- Microsoft Office
- Reception Desk Management
- Mail Handling
Reading, Watching Dramas and Travel
Likes to read rom-com novels, watch Korean and Chinese Dramas and likes to travel ocassionally.
Timeline
Receptionist
Corporate Living Accommodation
03.2023 - Current
Chef De Partie
The Peacock South Yarra Chef
11.2021 - Current
Guest Services Agent
Travelodge Hotel, Bankstown
02.2018 - 10.2021
Chef De Partie
Louisville Marriott Downtown Line Cook
09.2016 - 09.2017
Certificate IV in Commercial Cookery -
The Illawara Bus. College
Bachelor of Science - Hotel and Restaurant Management
John B. Lacson Colleges Foundation
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