Dawa Lama Sherpa
SYDNEY,NSW
Summary
Compassionate Care Support Professional with a Certificate III in Individual Support, First Aid & CPR, and Manual Handling training, complemented by 120 hours of hands-on experience in care. Delivered quality support for older adults, fostering meaningful relationships while ensuring comfort and dignity. Experienced Truck Driver with 2.5 years in safe driving and customer service, showcasing reliability and strong time management skills.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Truck Driver
Mudgee Fresh
Mudgee, Nsw
03.2025 - 08.2026
- Operated heavy trucks to ensure on-time delivery of fresh produce to various locations.
- Inspected vehicles for safety and compliance before each trip.
- Maintained accurate driving hour logs and vehicle condition records for safety compliance.
- Delivered fresh produce efficiently across countryside routes including Rylstone, Kandos, Gulgong, Coolah, Cassilis, Leadville, Dunedoo, Wellington, and Dubbo.
Customer Service Representative and Vehicle Detail
Sixt Truck and Car Rental
Sydney, NSW
03.2023 - 02.2025
- Assisted customers with reservations and inquiries for vehicle rentals.
- Processed rental agreements using company software for efficient transactions.
- Resolved customer complaints with empathy and effective problem-solving skills.
- Cleaned Vehicle and made sure customer get satisfied with service.
- Respected customer choice with selecting suitable vehicle for the rental period.
Truck Driver
Maakre Transport
Sydney, NSW
02.2022 - 02.2023
- Operated heavy trucks to ensure timely delivery of furniture and household packages, enhancing customer satisfaction.
- Inspected vehicles for safety and compliance before each trip.
- Maintained accurate logs of driving hours and vehicle conditions.
- Delivered customer packages to correct addresses, ensuring accuracy and reliability in service.
- Navigated diverse routes across Sydney CBD, Manly, North Sydney, Gosford, Wyong, Chatswood, Newcastle, Artamon, Hornsby, optimizing delivery efficiency.
Education
Certificate III in Individual Support - Ageing And Disability
Advanced College
Burwood, NSW 03.2026 - 08.2026
Whitefield College
Kathmandu, BagmatiSkills
- Defensive driving
- Transportation safety
- Logistics coordination
- Material handling
- Safety regulations
- Task prioritization
- Decision-making
- Customer service
- Customer communication
- Conflict resolution
- Verbal and written communication
- Computer proficiency
- Dependable work attitude
- Physical endurance
- Planning
- First Aid and CPR
Languages
English
Upper Intermediate (B2)
B2
Nepali
First Language
Certification
- Certificate III in Individual Support
- Unrestricted Driving License (HR)
- First Aid and CPR
- Manual Handling
Timeline
Certificate III in Individual Support - Ageing And Disability
Advanced College
03.2026 - 08.2026
Truck Driver
Mudgee Fresh
03.2025 - 08.2026
Customer Service Representative and Vehicle Detail
Sixt Truck and Car Rental
03.2023 - 02.2025
Truck Driver
Maakre Transport
02.2022 - 02.2023
Whitefield College