Dawa Selden Tamang
Perth,WA
Summary
Efficient Team Member known for high productivity and ability to complete tasks swiftly. Possess specialized skills in communication, time management, and problem-solving which are critical in this role. Excel in teamwork, adaptability, and leadership, ensuring successful collaboration and project completion.
Overview
4
4
years of professional experience
Work History
Subway Team Member
Subway
Sorento , WA
10.2024 - Current
- Addressed customer needs, responding to specific requests.
- Operated cash registers to process payments from customers.
- Monitored expiration dates on food items for freshness assurance.
- Built and maintained working relationships with peers and upper management.
- Collaborated with team members to maximize productivity and efficiency.
- Resolved customer issues promptly in a professional manner.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Participated in team meetings to discuss strategies for improvement.
- Participated in regular training sessions to improve product knowledge and service skills.
- Developed positive customer relationships through friendly greeting and excellent service.
Meat Process Worker
Jazella Meats Pvt Ltd
Perth , WA
02.2024 - 10.2024
- Engaged with customers to understand their needs, providing recommendations for meat selection and preparation.
- Implemented suggestive selling techniques for less desirable cuts to maximize profits and clear inventory.
- Kept detailed records of meat cuts for accurate inventories.
- Operated various food processing machines such as grinders, slicers, cutters according to established guidelines.
- Assisted other team members with packaging activities when required.
Tourist Service Agent
Firefox Tour
Thimphu , Bhutan
05.2021 - 10.2023
- Performed administrative duties such as data entry, filing, and record keeping.
- Conducted customer satisfaction surveys to identify areas for service improvement.
- Demonstrated excellent communication skills both verbally and written.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Engaged with customers to offer product and service solutions and education on terms and features.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Kept work area clean, organized, secure and free from hazardous conditions.
Education
High School Diploma -
Bhutan Higher Secondary School
Thimphu 12-2020
Skills
- Customer Service skills
- Patience and ability to remain calm in stressful situations
- Excellent verbal communication skills
- the ability to accept criticism and work well under pressure
- Attention to details
- Punctual and reliable team player
Timeline
Subway Team Member
Subway
10.2024 - Current
Meat Process Worker
Jazella Meats Pvt Ltd
02.2024 - 10.2024
Tourist Service Agent
Firefox Tour
05.2021 - 10.2023
High School Diploma -
Bhutan Higher Secondary School