Dawn Errington
Camillo,Australia
Summary
Compassionate and reliable community support worker dedicated to empowering individuals to achieve independence and feel valued. Extensive hands-on experience includes personal care, mobility assistance, medication prompts, household tasks, and facilitating community participation, all while fostering trust through empathy, active listening, and clear communication. Proven expertise in relationship management, compliance, and plan implementation enhances interactions between sponsors and providers. Knowledgeable in regulatory requirements and operational efficiencies within plan administration, ensuring optimal support for clients.
Overview
27
27
years of professional experience
Work History
Administration
Greendale Centre,Dale Cottages
Perth, WA
04.2026 - Current
- Managed administration processes to guarantee timely enrollment and precise record-keeping.
- Optimized processing workflows to enhance efficiency in daily administration tasks.
- Established and maintained open communication channels between administration and staff.
- Maintained accurate and timely data entry through effective use of eCase system and correspondence methods.
Administrative Assistant
Thomas Engineering and Mechanical
Perth, WA
12.2022 - Current
- Streamlined office operations to optimize workflow efficiency and productivity.
- Facilitated interdepartmental communication to enhance collaboration and information sharing.
- Established and optimized filing systems to enhance document retrieval efficiency.
- Oversaw scheduling and calendar organization for executive team to maximize time efficiency.
- Led initiatives to digitize records management, improving accessibility and minimizing physical storage needs.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Oversaw data entry and database management to guarantee accuracy in record-keeping of essential company information.
- Monitored and coordinated office supply levels, initiating orders before depletion to sustain seamless business operations.
- Developed and maintained filing systems, improving document retrieval times significantly.
- Streamlined purchase order processing and directed invoicing procedures to enhance financial tracking.
Disability Support Worker
AVIVO
Jandakot, Western Australia
05.2019 - Current
- Provide person-centered support to people with disability and older adults, assisting with personal care (showering, toileting, dressing) while preserving dignity and independence.
- Support mobility and safe transfers using manual handling techniques and hoists to reduce fall risk and pressure injuries.
- Facilitate community participation by accompanying clients to appointments, shopping and social activities, promoting independence and social inclusion.
- Manage household tasks including meal preparation, cleaning, laundry and home safety checks to maintain a comfortable living environment.
- Maintain accurate care records, follow care plans and communicate effectively with families and allied health professionals to ensure coordinated support.
- Assist in medication prompt and documentation.
Volunteer Farm Hand (Educator)
Kelmscott AG School
Kelmscott, Western Australia
01.2016 - 03.2018
- Led guided farm tours for primary school groups, explaining animal care, crop production and farm-to-table concepts.
- Answered questions from students and teachers and delivered age-appropriate demonstrations to reinforce learning.
- Designed and ran hands-on activities to engage students while ensuring safety around animals and equipment.
Aged Carer
Amaroo Village
Gosnells, Western Australia
03.2011 - 01.2013
- Assisted residents with nutrition and hydration, monitoring intake and reporting changes to nursing staff.
- Documented residents' behavior, mood, sleep and eating patterns; updated care records and communicated observations to the care team.
- Entered daily input/output and care plan updates in line with agency guidelines to ensure continuity of care.
- Re-positioned residents and implemented pressure-relief measures to prevent skin breakdown and maintain comfort.
- Supported personal hygiene and grooming needs with respect and dignity.
- Maintained clean, safe living and sleeping environments; reported maintenance or health concerns promptly.
Nightfill
Woolworths
Maddington, Western Australia
01.2008 - 07.2008
- Maintained store presentation and cleanliness, replenishing shelves and arranging displays to meet merchandising standards.
- Rotated stock and checked expiry dates to ensure product freshness and reduce waste.
- Processed deliveries, unboxed merchandise and completed accurate stock documentation and inventory checks.
- Worked flexible overnight and overtime shifts to support store operations during peak periods.
Kitchen Hand
Dixons Roadhouse
Port Hedland, Western Australia
08.1999 - 06.2000
- Took food and beverage orders and assisted kitchen staff with food preparation while adhering to food safety standards.
- Cleaned and sanitised benches, equipment and dining areas; operated both dishwasher and hand-wash stations.
- Handled customer payments and provided friendly, efficient service at point of sale.
Cleaner
Bayside Apartments
Broome, Western Australia
01.1999 - 04.1999
- Prepared vacant rooms to guest-ready standard through thorough cleaning, linen changes and amenity replenishment.
- Performed sweeping, vacuuming and dusting of rooms, hallways and common areas.
- Logged and reported maintenance issues to ensure timely repairs.
- Managed cleaning supplies inventory and followed safety procedures.
Education
Cert 3 - Aged Care
Australian Higher Education Academy
Perth, Western Australia03-2011
Skills
- Team collaboration
- Housekeeping expertise
- Proficient in computer applications
- Compassionate communication
- Empathetic listener
- Effective time management
Timeline
Administration
Greendale Centre,Dale Cottages
04.2026 - Current
Administrative Assistant
Thomas Engineering and Mechanical
12.2022 - Current
Disability Support Worker
AVIVO
05.2019 - Current
Volunteer Farm Hand (Educator)
Kelmscott AG School
01.2016 - 03.2018
Aged Carer
Amaroo Village
03.2011 - 01.2013
Nightfill
Woolworths
01.2008 - 07.2008
Kitchen Hand
Dixons Roadhouse
08.1999 - 06.2000
Cleaner
Bayside Apartments
01.1999 - 04.1999
Cert 3 - Aged Care
Australian Higher Education Academy