Dawn Goyne

• Prepared high-quality coffee beverages according to customer preferences.
• Maintained cleanliness and organization of the coffee station and dining area.
• Assisted customers with menu selections and provided exceptional service.
• Operated espresso machines and related equipment for daily beverage preparation.
• Collaborated with team members to ensure efficient workflow during peak hours.
• Managed inventory levels of coffee beans, syrups, and other supplies.
• Trained new baristas on proper techniques and company standards.
• Handled cash transactions accurately while ensuring a smooth checkout process.
• Prepared and served coffee, espresso drinks, blended coffees and teas.
• Managed morning rush of customers daily with efficient, levelheaded customer service.
• Greeted customers and took orders for coffee drinks, food items, and other beverages.
• Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

• Used POS system to accurately enter orders and process payments.
• Controlled line and crowd with quick, efficient service.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Helped management keep adequate supply on hand by notifying of shortages.
• Cleaned counters, machines, utensils, and seating areas daily.
• Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Prepared specialty drinks such as cappuccinos, lattes and mochas.

• Developed and maintained courteous and effective working relationships.
• Worked effectively in fast-paced environments.
• Cultivated interpersonal skills by building positive relationships with others.

• Developed and maintained courteous and effective working relationships.
• Worked effectively in fast-paced environments.
• Cultivated interpersonal skills by building positive relationships with others.

Sold show bags at the royal easter show

• Developed and maintained courteous and effective working relationships.
• Worked effectively in fast-paced environments.
• Cultivated interpersonal skills by building positive relationships with others.

Sold showbags

• Provided professional services and support in a dynamic work environment.
• Cultivated interpersonal skills by building positive relationships with others.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Applied effective time management techniques to meet tight deadlines.