Dawn Paul
Brahma Lodge,South Australia
Summary
Results-driven professional with a strong work ethic and exceptional interpersonal skills, dedicated to delivering positive customer experiences. Demonstrates adaptability and the ability to master new skills quickly, excelling in customer service and multitasking. Proven time management capabilities ensure efficient task completion, contributing to overall team success. Eager to embrace new challenges that enhance professional growth and effectiveness.
Overview
11
11
years of professional experience
Work History
Gaming Manager-Duty Manager
The Oakden Central
Oakden, SA
12.2024 - Current
- Opening and closing procedures, counting tills, safes, and gaming machine cash box money, counting and refilling the CRT, serving customers, and keeping the room neat, tidy, and welcoming for customers. Also have Keno experience.
Gaming Manager – Duty Manager
Lodge Hotel
Brahma Lodge
07.2022 - 02.2024
- Opening and closing hotel procedures, counting tills and safe money, serving customers, keeping room clean, tab and keno
Barista
Perfect Blend
Modbury
01.2014 - 07.2022
- Opening and closing store procedures, supervision of staff during operation Hours, and food and beverage preparation
- The most important part of this role was providing all the customers with a memorable barista/ cafe experience
Education
Gaming - Responsible Service of Gambling - Level 3
Complete Hospitality Training Skills
Torrensville SA02-2025
Responsible Person Badge -
12.2022
Working with children check -
Department of Human services
05.2020
Vulnerable person related employment screening -
Department of Human services
05.2020
Provide Responsible gambling services - Complete hospitality training skills
01.2020
Provide Responsible service of alcohol -
Galaxy Training Australia
01.2019
Certificate I - Hopitality
Quality Training Company
01.2004
Skills
- Customer service orientation
- Interaction skills
- Support skills
- Independent thinker
- Proactive approach
- Honesty
- Trustworthiness
- Interpersonal skills
- Ability to perform under pressure
- Reliability
- Cash handling
- Time management
- Excellent communication
- Dependable and responsible
- Friendly, positive attitude
- Gaming operations
- Calm under pressure
- Attention to detail
References
- John Flynn, Owner, The Perfect Blend, 0448 563 118
- Danielle Stanton-Cook, 0438 948 997
- Rhonda Burton, 0401 419 022
Timeline
Gaming Manager-Duty Manager
The Oakden Central
12.2024 - Current
Gaming Manager – Duty Manager
Lodge Hotel
07.2022 - 02.2024
Barista
Perfect Blend
01.2014 - 07.2022
Gaming - Responsible Service of Gambling - Level 3
Complete Hospitality Training Skills
Responsible Person Badge -
Working with children check -
Department of Human services
Vulnerable person related employment screening -
Department of Human services
Provide Responsible gambling services - Complete hospitality training skills
Provide Responsible service of alcohol -
Galaxy Training Australia
Certificate I - Hopitality
Quality Training Company
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