Dawn Peke
Morayfield,QLD
Summary
Organized office professional with top-notch administrative skills and solid background in the retail industry. History surpassing business targets, satisfying customer demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations.
Overview
5
5
years of professional experience
Work History
Administration Clerk
Solace Sleep Medical Group
08.2021 - Current
- Handled incoming phone calls and answered questions from callers.
- Interacted with customers by phone, email, or in-person to provide information.
- Scheduled appointments and managed calendars for staff members.
- Typed, formatted and edited professional correspondence.
- Produced high-quality communications for internal and external use.
Receptionist/Admin
Yurragana
10.2020 - 08.2021
- Resolved costumer problems and complaints
- Scheduled and confirmed appointments
- Answered and redirected incoming calls
- Delivered administrative support to team members making copies, sending faxes, organising documents and rearranging schedules.
Sales assistant
H & M
10.2018 - 02.2019
- Accepted and completed cash and credit card payments
- Built and maintained relationships with peers and upper management to drive team success
- Answered incoming telephone calls to provide store, products and service information
- Received and processed product returns and coordinated disposal of defective or broken items
- Recommend and display items that match customers needs.
Skills
- Communication
- Fast learner
- Reliable
- Leadership skills
- Patient
- Respectful
- Handling Payments
- Ordering Supplies
- Business Administration
- Clinic Administration
- Billing and Invoicing
- Telephone Etiquette
Qualification Summary
To obtain full time work where I can further enhance my skills, knowledge and experience within a positive and challenging environment.
References
- Tenaya Hokai, 0478765798, Solace Sleep - Manager, Sunshine Coast, QLD
- Kaydi Enoch, 0447318629, Yurragana Organisation, Caboolture, QLD
Timeline
Administration Clerk
Solace Sleep Medical Group
08.2021 - Current
Receptionist/Admin
Yurragana
10.2020 - 08.2021
Sales assistant
H & M
10.2018 - 02.2019
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