Dawood Azeem
Sydney,NSW
Summary
Eager to contribute my business information systems and data analytics knowledge to a dynamic organization, while gaining practical experience and exposure to industry best practices. Ultimately, I hope to leverage this experience to launch a successful career in the field of data science.
Overview
7
7
years of professional experience
Work History
Networking Analyst Intern
Park Assist - TKH Security
Sydney, NSW
12.2023 - 02.2024
- Assist Service Coordinators to ensure the PGS solutions at their client sites are consistently operating at optimum performance levels.
- Reviewing most recent list of data images and manually auditing the site to find sensors that require cleaning, re- aiming, polygons adjusted, faulty images or any other issues found.
- Assist with error reports and deploy model file updates to required sensors as per site requirements.
- Investigate and remotely restore out of service sensors using TKHS software platform.
- Understand the TKHS network infrastructure to assist with troubleshooting hardware outages.
- Assign change ticket to Technical Services or Client Services as dictated by the SOP.
Customer Service Officer
The Wine Concierge Club
Melbourne, VIC
06.2023 - 07.2023
- Make outbound calls to potential customers to generate sales and promote wine products.
- Upselling and Cross-selling: Identify opportunities to upsell or cross-sell wine products during customer interactions
- Order Processing and Payment Handling: Process customer orders efficiently and accurately using the company's sales systems or software. Collect and process payments securely, ensuring adherence to relevant payment processing guidelines and regulations.
Accounts Officer
Haleem Engineering Works Ltd
Chittagong, Bangladesh
07.2017 - 11.2022
- Reviewed and reconciled accounts payable and receivable records.
- Prepared monthly financial reports for the management team.
- Monitored changes in legislation related to taxation.
- Maintained accurate record keeping of all financial transactions.
- Analyzed financial data to identify trends or issues requiring attention.
Education
Masters of Business Information Systems - Information Technology
Torrens University Australia
Sydney, NSW12-2024
Bachelor of Business & Commerce - Business Administration
Monash University
Malaysia11-2016
Skills
- Microsoft SQL
- Microsoft Office
- Power BI
- Data Entry
- Salesforce
- Python Programming
Projects
i) Analysed the emergence of pharmaceutical, personal care and nutritional industries in Australia for two decades using data visualization
- Created dashboards using Power BI and IBM Cognos
- Patterns were analysed in the emerging trends of the 3 industries.
ii) Manager of a bookstore wanted a better insight into the company business to support his future decisions.
- Wrote SQL codes to answer all the queries of the manager.
- Provided recommendations to the manager.
Languages
English
Full Professional
Hindi
Full Professional
Urdu
Full Professional
Bengali
Native/ Bilingual
References
References available upon request.
Timeline
Networking Analyst Intern
Park Assist - TKH Security
12.2023 - 02.2024
Customer Service Officer
The Wine Concierge Club
06.2023 - 07.2023
Accounts Officer
Haleem Engineering Works Ltd
07.2017 - 11.2022
Masters of Business Information Systems - Information Technology
Torrens University Australia
Bachelor of Business & Commerce - Business Administration
Monash University
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