Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Dawood Sajid

Dawood Sajid

Edensor Park ,NSW

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Goal-oriented Pharmacy Assistant operates well in fast-paced, high-volume environments. Knowledgeable of state and federal guidelines for pharmacy operations and controls. Works well with patients and providers.

Overview

6
6
years of professional experience

Work History

Care Service Employee

Baptistcare
04.2023 - Current
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.

Pharmacy Assistant

Oatlands Pharmacy
09.2022 - Current
  • Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
  • Helped pharmacy staff prepare medications and fill orders.
  • Updated and submitted documentation for insurance, store and liability purposes.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Received, reviewed, dispensed and labeled over 20 prescriptions daily.

Console Operator

Ampol
09.2020 - 03.2023
  • Resolved issues with cash registers, card scanners and printers.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Processed returned items in accordance with store policy.
  • Stayed up to date on current item discounts to support promotions.

Console Operator

7-Eleven
05.2018 - 02.2023
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.

Customer Service Representative

Enhance Fuel Station
06.2019 - 10.2021
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
  • Greeted customers promptly and responded to questions.
  • Counted and balanced cashier drawers.

Education

Bachelor of Science - Business Information Systems

Torrens University Australia
Sydney, NSW
02.2023

Associate of Science - Information Technology

Victoria University
Sydney, NSW
06.2020

High School Diploma -

Pak-Islamia Higher Secondary School
Sharjah, UAE
04.2017

High School Diploma -

Al-Amaal English High School
Sharjah, UAE
03.2015

Skills

  • Preparing Bulk Medications
  • Ordering and Stocking Medications
  • First Aid and Safety
  • Personal Hygiene Assistance
  • Supporting Daily Living Needs
  • Processing Orders
  • Cultural Competency
  • Decisive Decision-Making
  • Patient-Centred Care
  • Mood Disorders Knowledge
  • Empathy

Languages

English
Full Professional
Urdu
Native/ Bilingual
Hindi
Native/ Bilingual

Timeline

Care Service Employee

Baptistcare
04.2023 - Current

Pharmacy Assistant

Oatlands Pharmacy
09.2022 - Current

Console Operator

Ampol
09.2020 - 03.2023

Customer Service Representative

Enhance Fuel Station
06.2019 - 10.2021

Console Operator

7-Eleven
05.2018 - 02.2023

Bachelor of Science - Business Information Systems

Torrens University Australia

Associate of Science - Information Technology

Victoria University

High School Diploma -

Pak-Islamia Higher Secondary School

High School Diploma -

Al-Amaal English High School

Similar Profiles

CREATE PROFILE
Dawood Sajid